Talent.com
Optical Express
Patient AdvisorOptical Express • Brighton, England, GB
Patient Advisor

Patient Advisor

Optical Express • Brighton, England, GB
30+ days ago
Job type
  • Full-time
Job description

Hours: Full time, 40 hours per week (must be flexible to do Saturdays)

Location: Haywards Heath with travel to Brighton

Salary: from £26,500 plus bonus and benefits

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • Industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.

Responsibilities

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients' eyes using state of the art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records

Qualifications & Ideal Candidate

  • Passion for providing world-class customer service
  • Strong organisational skills
  • Clear and articulate communication with diverse range of people
  • Previous experience working towards sales targets and personal KPI's
  • Motivated and driven to succeed

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Sales and Customer Service

Industries

  • Hospitals and Health Care
  • Hospitality
  • Retail

If you believe you have the right skills and attributes for this role, we would love to hear from you.

#J-18808-Ljbffr

Create a job alert for this search

Patient Advisor • Brighton, England, GB

Similar jobs

Team Leader Nights

Care UKWorth, ENG, GB
Part-time

Team LeaderBRAND NEW CARE HOME FRANCIS COURT OPENING WINTER 2026.Alternate weekends Are you a passionate and caring individual looking for a rewarding career with excellent training and opportuniti... Show more

 • Promoted

Veterinary Surgeon - Elite Patient Care & Team Impact

Medivet & PartnersMaresfield, England, GB
Full-time

Medivet & Partners is seeking a qualified Vet in Maresfield, UK, who is passionate about delivering exceptional clinical care.The ideal candidate must be MRCVS qualified and a team player, eager to... Show more

 • Promoted

Clinical Pharmacist — Medicines Optimization & Patient Care

jobs pharmaguidelinesLewes, England, GB
Full-time

A prominent healthcare organization in the UK is seeking a Clinical Pharmacist to enhance medicine optimization and patient care.Responsibilities include conducting structured medication reviews, a... Show more

 • Promoted

Hearing Care Assistant: Patient-Focused, Full-Time

Leightons Holdings LtdLewes, England, GB
Full-time

Leightons Holdings Ltd in Lewes is seeking a qualified Hearing Care Assistant to join their team.The role includes providing high-quality hearing services and supporting business growth in a friend... Show more

 • Promoted

Patient Advisor: Exceptional Care & Sales in Optical Clinic

Optical ExpressBrighton, England, GB
Full-time

A leading healthcare provider in the UK is seeking a Patient Advisor for a full-time role in Haywards Heath with travel to Brighton.You'll be the first point of contact for patients, responsible fo... Show more

 • Promoted

Senior Principal Designer or CDM Advisor

CURRIE & BROWN UK LIMITEDHaywards Heath, ENG, GB
Full-time

Currie & Brown is currently looking for a construction health and safety professional to undertake the role of principal designer/CDM2015 independent client advisor within our Haywards Heath projec... Show more

 • Promoted

Veterinary Surgeon

Vets for PetsEast Grinstead, England
£90,000.00 yearly
Full-time +2

Take your Veterinary career to new heights with Vets for Pets.Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care!.At Vets for ... Show more

 • Promoted

Customer Experience Advisor

MPBBrighton, England, United Kingdom
Full-time +1

MPB is the world's largest platform for used photo and video kit.We make it simple to buy, sell and trade cameras, lenses and accessories — sustainably and with full confidence.Behind every great c... Show more

Deputy General Manager (Clinical)

Barchester HealthcareUckfield, England, GB
Full-time

As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you’ll support the delivery of the quality care we’re known for.Working closely with the General Manager and taking on leaders... Show more

 • Promoted

SystmOne Clinical Systems Lead for Patient Care

St Peter & St James Charitable TrustLewes, England, GB
Full-time

St Peter & St James Charitable Trust in Lewes is seeking a Clinical Systems Manager to oversee our clinical information systems and implement digital solutions that enhance patient care.You will ma... Show more

 • Promoted

Relief Pharmacist: Elevate Patient Care & Team Growth

Boots UKLewes, England, GB
Full-time

Boots UK is seeking a pharmacist who can deliver essential and advanced pharmacy services while ensuring patient safety and compliance.You will work closely with the Store Manager and the healthcar... Show more

 • Promoted

Clinical Assessor - Nurses | OTs | Physios | Paramedic | Pharmacist

Everpool RecruitmentLewes, England, GB
Full-time +1

Nurses | OTs | Physios | Paramedic | Pharmacist.Assessing claimants health & daily living via phone and face-to-face appointments for personal independent payment or work capability.Reviewing medic... Show more

 • Promoted

Inpatient Administrator (Bank)

Nuffield Health Brighton HospitalBrighton, England, GB
Full-time

Brighton Hospital | Administration | Bank | Ad-Hoc.Nuffield Health is the charity that’s building a healthier nation, one day at a time.From award-winning hospitals and leisure facilities to commun... Show more

 • Promoted

Advanced Clinical Practitioner

Integrated Care 24Brighton, England, GB
Full-time

Advanced Clinical Practitioner (ACP) – Home Visiting Service.Advanced practice is where clinical expertise, autonomy and decision-making come together.It’s where you assess complex presentations, m... Show more

 • Promoted

Clinical Lead & Deputy Manager - Care Home (RN)

Barchester HealthcareUckfield, England, GB
Full-time

Barchester Healthcare in Uckfield is seeking a Care Home Deputy Manager & Clinical Lead to support the General Manager and lead a multidisciplinary team in delivering high‑quality care and improved... Show more

 • Promoted

Product Sales Advisor - Brighton

Ted ExperienceBrighton, England, United Kingdom
Full-time

Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team.Working with the wo... Show more

Veterinary Surgeon: Elevate Patient Care & Team Excellence

Medivet GroupThree Bridges, England, GB
Full-time

Medivet Group in Three Bridges, England is seeking a qualified Vet to deliver exceptional patient care while ensuring operational compliance and the highest standards of care.You will work collabor... Show more

 • Promoted

IV Therapies Homecare Nurse

Lloyds ClinicalBrighton, England, GB
Full-time

Being a registered nurse at Lloyds Clinical is more than just a job.You will have direct impact on people’s lives, meeting the evolving needs of our patients.Our nurses are the heroes behind the fr... Show more