Talent.com
JD Sports Fashion
Floor Manager - HeathrowJD Sports Fashion • London, England, GB
Floor Manager - Heathrow

Floor Manager - Heathrow

JD Sports Fashion • London, England, GB
30+ days ago
Job type
  • Full-time
Job description

Overview

Role Overview: We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development.

Responsibilities

  • Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
  • Drive team sales through effective merchandising, stock replenishment & team motivation.
  • Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures.
  • Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience.
  • Ensure that stock replenishment is completed regularly.
  • Provide excellent customer service, addressing inquiries and resolving complaints professionally.
  • Help manage day-to-day operations, including opening and closing procedures.
  • Support cash management tasks, such as processing transactions and reconciling tills.
  • Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.

Role Objectives And KPI’s

  • Contribute to achieving or exceeding the stores monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promoter Score.
  • Ensure stock accuracy during store audits.
  • Ensure all new colleagues complete mandatory training required.
  • Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.

Skills And Experience

  • Previous supervisory or management experience in a fast-paced retail/customer facing environment.
  • Passionate about retail and have a good understanding of the latest trends and competitors.
  • Previous experience of coaching and developing individuals.
  • Strong communication skills.
  • Strong attention to detail and ability to maintain high standards on the shop floor.
  • Promote JD Group values to internal and external stakeholders.

Benefits

  • Monthly discretionary bonus schemes
  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
  • Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
  • Access to digital health and well-being services through our benefits platform (TELUS Health)
  • Health cash plans
  • Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
  • Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)
  • Discounted Gym memberships at JD Gyms
  • Access to colleague networks to share lived experiences and support initiatives that drive positive change
  • Opportunities to volunteer and contribute to JD Foundation
  • Employer engagement forums to help influence positive change
  • Incremental Holiday Allowance

Thank you for your time

#J-18808-Ljbffr
Create a job alert for this search

Floor Manager - Heathrow • London, England, GB

Similar jobs

Chef - Live in Available - Royston

McMullens & SonsRoyston, Hertfordshire, United Kingdom
Full-time

Chef - Live in Available - Royston.If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as... Show more

 • Promoted

Head of FP&A

DwellyGreater London, England, United Kingdom
Full-time

Dwelly — a UK-based, AI-enabled lettings and property management platform, that is growing through a roll‑up strategy acquiring estate agencies.The company leverages two arms: i) acquiring existing... Show more

 • Promoted

Head of External Reporting

CFC UnderwritingGreater London, England, United Kingdom
Full-time +1

At CFC, we're entering an exciting phase of growth and evolution.As the business continues to scale, we're looking for an experienced Head of External Reporting to lead the development and ongoing ... Show more

 • Promoted

Floor Manager - £16 An Hour

Sixes Party CricketLondon, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time +1

Floor Manager - Sixes Party Cricket.At Sixes, we've taken the spirit of cricket and thrown it into the ultimate party.We're not your average bar, not your standard restaurant - we're a full-throttl... Show more

 • Promoted

Floor Manager, The Horses - London

Public House GroupLondon (Greater), London (Greater), United Kingdom
Full-time

Floor Manager, The Horses - London.We are seeking a talented and passionate Floor Manager to join our new opening, The Horses!.Opening in August 2026, The Horses will bring a fresh hospitality offe... Show more

 • Promoted

Assistant Store Manager

Fortnum & MasonLondon (Greater), London (Greater), United Kingdom
Temporary

Assistant Store Manager - Heathrow T4 - London.Fixed term until 11th January 2027.We are looking for a passionate and motivated.This is a unique opportunity to be part of an exciting team, deliveri... Show more

 • Promoted

MD / Head of Property

Macdonald & CompanyGreater London, England, United Kingdom
Full-time

This role presents a dynamic opportunity for an experienced and strategic leader to join the team as the MD/Head of Real Estate.This role is pivotal in shaping their presence across the UK and ensu... Show more

 • Promoted

Head of Public Sector Sales – UK & Ireland

CiscoGreater London, England, United Kingdom
Full-time

Cisco is seeking an experienced sales leader to head Splunk's Public Sector business in the UK&I, owning strategy and execution across three sales teams serving government, public sector, Ireland a... Show more

 • Promoted

Floor Manager - London

Edwardian HotelsLondon (Greater), London (Greater), United Kingdom
Full-time

Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it is the people who create unforgettable memories for our guests.We are always looking for hospitality p... Show more

 • Promoted

Trainee Driving Instructor - Royston, Hertfordshire, England

My Four WheelsRoyston, Hertfordshire, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Hire Manager

K&D Recruitment LimitedCroydon, ENG, GB
Full-time

Monday to Friday, 7:30am - 5:00pm.Join a well-established independent tool hire business with a strong reputation for customer service.Take ownership of a busy hire desk operation within a supporti... Show more

 • Promoted

Head of Grid and BESS Engineering - London (Hybrid) or Flexible UK

The Green Recruitment CompanyGreater London, England, United Kingdom
Full-time

Our client is a leading renewable energy Independent Power Producer (IPP) with a significant portfolio of operational and development-stage solar PV and battery energy storage (BESS) assets across ... Show more

 • Promoted

Head of UK

ComplirGreater London, England, United Kingdom
Full-time

Complir is the AI platform for the product compliance lifecycle, built for retailers, brands, and manufacturers selling physical consumer products across multiple markets.We believe getting a physi... Show more

 • Promoted

Head of Rolling Stock Engineering Delivery

Transport for LondonGreater London, England, United Kingdom
Full-time +1

Head of Engineering Delivery – London Underground.Palestra or Endeavour Square with 50% hybrid working.The TfL Engineering & Asset Strategy Directorate plays a critical role across TfL, bringing to... Show more

 • Promoted

Head of Rolling Stock Engineering Delivery

Future of LondonGreater London, England, United Kingdom
Full-time +1

Head of Rolling Stock Engineering Delivery.Various head office buildings, TfL Corporate.Head of Engineering Delivery – London Underground.Palestra or Endeavour Square with 50% hybrid working.This i... Show more

 • Promoted

Floor Manager - Fenchurch Restaurant - London

Rhubarb Hospitality CollectionLondon (Greater), London (Greater), United Kingdom
Full-time +1

Floor Manager - Fenchurch Restaurant - London.Oak View Group is reinventing the way the world comes together.Driven by a passion to revolutionise the live events industry with dynamic thinking and ... Show more

 • Promoted

Floor Manager For New Opening - London

DishoomLondon (Greater), London (Greater), United Kingdom
Full-time

Floor Manager for New opening - London.We are proud to be recognised as one of the best places to work in Hospitality.Looking after people is at the core of what we do and we work hard to make life... Show more

 • Promoted

Workshop Controller

The Solution Automotive LimitedBishop's Stortford, ENG, GB
Full-time

Workshop ControllerFranchised Motor Dealership - Bishops Stortford areaWe have a fantastic opportunity for an experienced Workshop Controller to join a premium dealership with a first-class worksho... Show more