Client Associate Partner

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Overview of the Client Team

The Client Leadership Team at Open Partners is the core of our agency, driving strategic vision, integration, and exceptional performance in our client work. We foster collaboration and build impactful relationships that support our clients' growth and success.

As the closest team to our customers, being part of our Client Team is a privileged position for top industry talent. We partner with clients to understand their challenges and aspirations, crafting innovative strategies that align with their growth goals. Our work integrates Media, Creative, and Data disciplines into cohesive success roadmaps.

We focus on meticulous execution and delivery, ensuring excellence at every step. Our proactive communication keeps clients updated on our performance. Join us to make a tangible impact, turn bold visions into reality, and elevate our clients to new heights.

Role: Associate Client Partner

This role is suited for professionals with 3-6 years of experience, demonstrating a track record in client leadership within an agency or transferable client-side roles. The ideal candidate is determined, conscientious, and committed to delivering high-quality activation, strategic direction, channel integration, and performance.

Account Roles within the Client Leadership Team

• Activation: Manages account operations, tasks, deadlines, and stakeholder communication.
• SIP (Strategy, Integration & Performance): Leads account strategy, planning, and integrated media efforts.
• Principal: Oversees account commercial aspects, client relationships, and escalations.

Account seniority is determined by our client tiering system. As an Associate Client Partner, you will deliver high-quality activation on tier 1 clients and develop your skills in SIP for tier 2 and 3 clients, with growth opportunities toward Client Partner roles.

Responsibilities

Activation (Tier 1 Accounts)

• Manage account operations, tasks, and deadlines using ClickUp.
• Handle stakeholder communication and daily task management.
• Ensure accurate and timely reporting of media, creative, and data activities.
• Produce schedules and statements of work for client approval.
• Monitor daily spend and address delivery challenges.

Strategy, Integration & Performance (Tier 2 & 3 Accounts)

• Apply strategic planning processes (RISE) and create Effectiveness Roadmaps.
• Translate strategic plans into actionable initiatives.
• Lead and motivate indirect team members.
• Oversee campaign execution and quality assurance.
• Maintain strategic narratives and manage forecasting.
• Manage time effectively to align resources with client needs.

Success Factors

• Excellent communication skills and confidence in presentations.
• Strong drive for personal and professional growth.
• Relevant client leadership experience (3-6 years).
• High attention to detail and accuracy.
• Willingness to learn and develop skills.
• Strong interpersonal and leadership qualities.
• Positive attitude and motivation.
• Ability to craft and communicate strategic narratives effectively.

Benefits

We offer comprehensive benefits to support your wellbeing, including:

• Flexible and remote working options
• Annual remote working allowance
• 25 days annual leave plus bank holidays
• Additional day off for your birthday
• Subsidised gym membership
• Private healthcare
• Cycle to Work scheme
• Sick pay, life assurance, and more

Additional Details

• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industries: Healthcare, Non-profit, Government

Apply now to be part of our dynamic team and grow your career with us!

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