Contract Manager | Security Sector

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Lead Associate - Professional Services - Executive Search

A values-led, well-established security services provider is seeking a Contract Manager to oversee a portfolio of sites across across Central London. One day you'll need to wear you're hard hat on site, the next you'll be supporting global prestigious clients.

This is a hands-on leadership role suited for someone who thrives on accountability, is commercially minded, and can operate their contract like it’s their own business - driving performance, engagement, and client satisfaction.

This is a fantastic opportunity to join a growing organisation that places integrity, service, and people at the heart of its mission. You’ll play a vital role in delivering safe, professional, and people-first security services across multiple client locations.

Key Responsibilities:

• Lead & Manage the operational delivery of manned guarding services across multiple sites.
• Act as the main point of contact for client stakeholders, conducting regular performance reviews, KPI meetings, and ensuring service excellence.
• Run your contract like a business. Own the P&L, manage budgets exceeding £5m, forecast accurately, and monitor all financial activity.
• Visit sites regularly to ensure the welfare of officers, consistent service levels, and compliance with internal systems.
• Motivate, coach, and develop site-based teams and direct reports through goal-setting, performance reviews, and daily leadership.
• Maintain clean records and reporting for invoicing, payroll, and internal systems and proactively resolving discrepancies.
• Identify growth opportunities within existing contracts and support business development with insights and leads.
• Ensure compliance with all policies, procedures, and industry regulations.

To Be Successful:

• Valid SIA Front-Line Licence (SG/DS) is essential
• Full UK Driving Licence
• Experience managing multi-site security contracts and large officer teams
• Strong financial awareness, must be confident managing large budgets, forecasting, and reporting
• Exceptional communication and interpersonal skills - client-focused and calm under pressure
• High levels of organisation, with great attention to detail and a proactive approach
• Solid IT skills, especially MS Office and workforce management systems
• A collaborative, values-driven mindset and the resilience to lead by example
• Available to work 0800-1700 as standard with some OOH works

In Return:

• Company Sick Pay Scheme
• Enhanced Family Leave
• Employee Assistance Programme & Welfare Fund
• Cycle to Work Scheme
• Employee Rewards & Discounts
• Real opportunity for career growth in a mission-led business
• Supportive team culture rooted in service, trust, and doing the right thing

For further information, or a confidential conversation, email Natalie - nc@spencer-richardson.com today.

WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES WITH CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Customer Service

• Industries

  Security and Investigations

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