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Eames Consulting
Operations Manager (6 month FTC)Eames Consulting • London, England, GB
Operations Manager (6 month FTC)

Operations Manager (6 month FTC)

Eames Consulting • London, England, GB
30+ days ago
Job type
  • Temporary
Job description

4 days ago Be among the first 25 applicants

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We are recruiting an Operations Manager on a 6-month fixed-term contract to join a leading insurance solutions provider. You will lead and oversee insurance operations, including process governance, technology solutions, vendor management, and MI/analytics reporting. A key focus will be on continuous improvement of operational processes, ensuring compliance, scalability, and effective delivery of services to corporate insured members.

Key responsibilities:

  • Manage day-to-day insurance operations, including new business, renewals, credit control, and regulatory compliance.
  • Lead process mapping, control frameworks, and continuous improvement initiatives.
  • Oversee internal staff and external service providers.
  • Develop and maintain reporting, analytics, and MI for senior management and stakeholders.
  • Support strategic business and operational planning, including financial management and budgeting.
  • Collaborate across teams including Risk Assurance, Claims, Finance, and IT.

What we’re looking for:

  • Professional insurance, risk management, or broking qualification preferred; degree in a numerical, analytical, or business-related field advantageous.
  • Extensive experience managing insurance operations, data, MI, quality assurance, and reporting.
  • Knowledge of MGA/broking operations and outsourcing arrangements desirable.
  • Understanding of regulatory and Lloyd’s requirements.
  • Strong leadership, communication, planning, and problem-solving skills.
  • Commercially aware with a client-focused mindset.

This is an exciting opportunity to lead operational excellence in a growing insurance solutions business for a 6-month fixed-term period.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Other
  • Industries

    Insurance

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Operations Manager (6 month FTC) • London, England, GB

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