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Alexander Steele Recruitment
Customer Service AdministratorAlexander Steele Recruitment • England, GB
Customer Service Administrator

Customer Service Administrator

Alexander Steele Recruitment • England, GB
30+ days ago
Job type
  • Full-time
Job description

Overview

Senior Recruitment Consultant | Supply Chain, Procurement, Planning & Logistics Expert

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team.

On offer:

  • Salary will be circa £30 000 + Bonus
  • 25 leave days + 8 bank holidays
  • Hybrid remote working (3 days in the office)
  • Be part of a passionate, close-knit team in a thriving, respected business.

Key Responsibilities

  • Respond promptly to customer enquiries and resolve issues efficiently
  • Process a variety of orders with accuracy and attention to detail
  • Support the sales and logistics teams in delivering a seamless customer experience
  • Maintain and update customer records and CRM systems
  • Proactively build strong relationships with customers and internal teams
  • Keep informed on our wine portfolio to provide excellent product support
  • Ensure compliance with industry regulations and internal standards

What You’ll Bring

  • Proven experience in a Customer Service or Admin role, ideally within the food, beverage, or wine industry
  • Proficiency in Microsoft Office and CRM software
  • Excellent written and verbal communication skills
  • Strong organisation, multitasking, and time management abilities
  • A team player mindset with a customer-first attitude
  • Accuracy and a sharp eye for detail

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Supply Chain, Distribution, and Customer Service

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Customer Service Administrator • England, GB

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