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Mountain Warehouse
Assistant Store ManagerMountain Warehouse • Guiseley, England, GB
Assistant Store Manager

Assistant Store Manager

Mountain Warehouse • Guiseley, England, GB
30+ days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Assistant Store Manager role at Mountain Warehouse.

Department: UK Retail

Location: Guiseley - Management (GSY)

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Responsibilities

  • Lead with the Store Manager to build a motivated, engaged, and high-performing team.
  • Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
  • Drive training and development, empowering your team to excel and grow.
  • Communicate clearly and transparently, ensuring alignment and trust across the team.
  • Keep the team well-informed with product knowledge to deliver outstanding customer service.
  • Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
  • Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
  • Play an active role in recruiting and retaining top talent to build a strong and motivated team.
  • Support in meeting and exceeding sales targets, driving profitability through effective strategies.
  • Monitor key performance indicators (KPIs) to track and sustain store success.
  • Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
  • Implement proactive loss prevention strategies to protect the store’s profitability.
  • Lead by example in delivering exceptional customer service at every opportunity.
  • Address customer feedback promptly, ensuring satisfaction and brand loyalty.
  • Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
  • Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

Qualifications

  • Passionate about creating outstanding customer experiences.
  • An inspiring leader with a proven track record in retail management.
  • A clear and confident communicator, able to engage with colleagues and customers alike.
  • Results-driven, with a sharp focus on achieving goals and meeting targets.
  • Approachable, supportive, and trustworthy—a natural team player.
  • Energetic and proactive, with a determination to see tasks through to completion.
  • Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

Benefits

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 1 weekend off per month, with 28 days annual leave, including Bank Holidays
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme
  • Generous Colleague Referral Incentive
  • Auto-enrolment Pension scheme
  • A stable, successful and supported environment
  • Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Job Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Retail

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Assistant Store Manager • Guiseley, England, GB

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