Head of Business Banking

OverviewWe’re recruiting for Head of Business Banking who will bring to life the value stream for the Group’s Business Banking business with full accountability for the product range for our Business customers. It will put our members and customers first, bringing significant experience in Business Banking and understanding the regulatory and commercial context to achieve growth and success.ResponsibilitiesPropositions: Design a proposition and transition states to ensure an offering balancing growth, product economics, risk and regulatory requirements, and the group brand/positioning. Understand target segments, jobs to be done, and the economic impact of decisions using internal and external data (customer, market, journey) to understand customer needs, regulation and market trends.Commercial Management: Create and run a commercial plan with targets across all Business Banking product lines, deliver key financial metrics (market share, asset and liability balances, etc.), report on performance and levers, produce pricing and trading papers, and develop product economics (unit economics, cost models, income, cross-product holding, channel economics, capital usage).Risk: Stay abreast of regulatory requirements and changes; Ensure the book focuses on financial and non-financial risks and embed risk ownership with the team, working with credit risk on lending models (overdrafts), capital usage and pricing models.Transformation: Work with horizontal origination and servicing teams to prioritise journey development and improvement, coordinate migration and integration, and collaborate with Core Banking platform development to align with product requirements, commercial plans and the Business Banking change roadmap.BenefitsPrivate medical and health screenings28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsMaternity, paternity and shared parental leaveLife assurance (6 times annual salary)Find out more about the fantastic benefits of joining Coventry Building Society hereLocation and working arrangementThis role can operate from either our Head Office campus in Binley, Coventry or our Manchester office; as a Group role, travel to both locations is expected. A team-led hybrid working arrangement is in place.To be successful in this role it’s essential you haveProven financial services leadership experience in a senior-level Business Banking roleExperience of commercial bank lending including loans, current accounts and credit cardsDemonstrable expertise in commercial management – working with journey leads, finance and marketing to create growth plansExperience of developing and delivering strategy and associated business plansExpert knowledge of the regulatory requirements and rules that govern business activitiesStrong analytical, organisational, and communication skills, capable of translating complex challenges into actionable insightsExceptional leadership and interpersonal abilities, with a track record of fostering cross-functional collaboration and influencingExperience of operating in a fast-paced and rapidly changing environment with multiple high-priority demandsAdept at managing relationships, securing stakeholder buy-in, and driving alignment across diverse teamsDesirable experienceLeadership experience in a product, finance or strategy roleEvidence of leading through an integrationSkilled at navigating shifting priorities and evolving market conditions in a dual organisational settingSeniority levelDirectorEmployment typeFull-timeJob functionFinanceIndustriesFinancial Services and BankingRugby, England, United Kingdom #