Global L&D Products Lead

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Global Learning & Development Products Lead

Because we strive to put people first. Culture, our way.

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as an Global Learning & Development Products Lead

• Strategic Learning Leadership: Lead the global learning strategy to support Primark’s 2030 priorities, embed Values & Behaviours, and meet ABF compliance requirements—driving enterprise-wide capability, performance, and cultural transformation.
• Learning Product & Platform Ownership: Oversee the development and delivery of impactful learning products across digital and core formats, while managing the learning infrastructure to ensure accessibility, scalability, and alignment with business needs.
• Governance, Compliance & Measurement: Ensure delivery of mandatory learning (e.g. safety, legal, compliance), establish clear KPIs and ROI metrics, and provide regular reporting to senior stakeholders to demonstrate impact and progress.
• Stakeholder Engagement & Change Enablement: Partner with senior leaders globally to shape learning priorities, advise on local challenges, and enable behavioural and cultural change through tailored learning experiences.
• Cross-Functional & Supplier Collaboration: Collaborate with GBS, Technology, and P&C Operations to deliver seamless global services, while managing supplier relationships to ensure cost-effective, fit-for-purpose solutions.
• Team Leadership & Innovation: Lead and grow a high-performing team of learning professionals, foster a culture of development and innovation, and stay ahead of industry trends to keep Primark’s learning agenda future-ready.

What You’ll Bring

• Deep Expertise in Learning Design: 10+ years’ experience in instructional design and developing global learning solutions, with a strong grasp of corporate learning principles and best practices.
• Technological Fluency: Proven experience with current and emerging learning technologies, including digital platforms and tools that enable scalable, impactful learning experiences.
• Global & Cultural Agility: Demonstrated success working across global teams, with sensitivity to cultural nuances and in-country regulations that influence learning delivery and design.
• Strategic Thinking & Data-Driven Decision Making: Strong analytical skills with the ability to interpret data, measure impact, and make informed decisions that align with business strategy and learning ROI.
• Leadership & Team Development: Significant experience leading, coaching, and developing high-performing learning teams, fostering a culture of growth, innovation and accountability.
• Influential Partner & Change Leader: Exceptional stakeholder management and influencing skills, with the ability to navigate complexity, drive strategic initiatives, and champion people development in a dynamic environment.

Please note, this is a Hybrid role based in our office in Reading. This role will be required to attend the office multiple days per week.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.

REQ ID: JR-2025

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