HR & Operations Administrator

OverviewHR & Operations Administrator role at Eradigm Consulting. Responsible to: HR Manager/Operations Lead.Ensuring the day to day running of the Eradigm office, supporting all administrative office management duties and general administration across companywide operations. Supporting Operations and HR. Act as a visible point of contact within the office, supporting the wider Eradigm team and ensuring a well-maintained workspace.Maintain and manage the company’s asset register, including tracking and updating the database of all company-issued devices.Order and manage office supplies, stationery, and monthly refreshments.Support onboarding and offboarding processes through our HR platform, including device issuance/collection and completing relevant checklists.Assist in supporting the remote and hybrid working model by managing device changes and raising queries related to non-functional company equipment.Help the Operations Lead in coordinating internal events (e.g., Fireside Chats, Momentum Meets).Systems Administration:Assist the Operations Lead with Kantata (formerly Mavenlink) administration, including data entry checks and quality audits.Monitor weekly timesheet submissions, following up with consultants and project managers as needed.Promote best practices and coach team members on internal processes to encourage consistency and compliance.Track and report office utilization metrics on a monthly basis.Monitor consultant overtime and TOIL (time off in lieu) balances.Report on monthly mobile phone usage.Support asset requests across the team (e.g., mobile phones, portable screens).Assist with compliance audits and internal policy reviews.In partnership with the Operations Lead, help to shape and drive the HR agenda to meet the current needs of the business, whilst being forward-focused.HRSupport & AdministrationSupport internal projects and initiatives to maintain and improve the level of employee productivity, efficiency and engagement.Support HR Manager in implementing effective performance management process.Supporting the Engagement Calendar effectively and help organise awareness days.Participate in the DE&I initiatives, offering advice (supported by HR Manager) and organizing events.Lead and support the onboarding experience for starters: obtain references, required legal documents, maintain record keeping.Lead and support the off-boarding experience with HR&Ops.Contribute to and maintain the employee handbook, policies and procedures to ensure compliance and reflect company culture.Assist with general HR policy queries from line managers.Using, improving and owning the user experience and supporting the use of Employment Hero software.In partnership with the HR Manager, help shape and drive the HR agenda to meet the current needs of the business, whilst being forward-focused.Build and implement all yearly trainings (including the official L&D Plan, Onboarding, Legal) supported by HR Manager.Support building a network with top universities to promote the brand with key institutions.Support the company Masterclass and external training workshops and Eradigm Centre of Excellence, and handle all admin tasks.HR, Ops & General AdministrationProviding high level general administrative support to all internal teams and the Core Services Team.Supporting the HR Manager and Operations Lead with various tasks given.Supporting both HR Manager and Operations Lead with bi-annual policy reviews.Creating surveys and sourcing feedback from Eradigm employees.Qualifications & ExperienceDegree or studying towards HR, Management or business-related fields would be desirable.Familiarity with HR, Operations and/or recruitment processes would be desirable.Seniority levelEntry levelEmployment typeFull-timeJob functionHuman ResourcesIndustries: Business Consulting and Services #