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Peaple Talent
Technical Account ManagerPeaple Talent • Bristol, England, GB
Technical Account Manager

Technical Account Manager

Peaple Talent • Bristol, England, GB
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Technical Account Manager | Bristol | Permanent | Up to £45,000 basic + bonus + car allowance

Peaple Talent are partnering with a tech focused consultancy business in Bristol looking to recruit a Technical Account Manager.

Responsibilities

  • Take ownership of building strong, enduring, and profitable customer relationships, including handling escalation issues appropriately.
  • Coordinate communications and activities with both internal departments and external parties.
  • Guarantee that each client has a clearly defined and robust account development plan tailored to their needs.
  • Build collaborative, strategic customer relationships based on mutual value and trust.
  • Gain deep insights into each customer’s specific business requirements.
  • Expand existing accounts and increase profitability though thoughtful growth strategies.
  • Leverage our clients’ services to consistently deliver high-quality, customer-focused experiences.
  • Create and evolve key customer engagement strategies and manage the lifecycle of customer contracts.
  • Spot emerging trends and potential business opportunities within client accounts.
  • Possess a comprehensive grasp of contractual elements and commercial frameworks.
  • Represent our client professionally in the market and internally, reflecting their values and commitment to outstanding client outcomes.
  • Collaborate directly with customers to co-develop strategic plans.
  • Seek out and pursue new opportunities offer value-added services and drive revenue growth.
  • Track and report key performance indicators and milestones regularly.
  • Present proposals and updates in person or virtually, as required.

Qualifications

  • Demonstrated success in client-facing or account management roles.
  • Able to navigate complex situations with tact, demonstrating emotional intelligence and interpersonal skills.
  • Skilled in delivering impactful and engaging presentations.
  • Strong written and spoken communication abilities, consistently maintaining a professional tone.
  • Naturally inquisitive, detail-oriented, and strong in critical thinking.
  • Goal-oriented and driven by performance, with a strong desire to succeed.
  • Capable of managing time effectively, setting priorities, and staying organized while working independently.
  • Comfortable building professional client relationships and overseeing account performance with confidence.
  • Ability to discuss the Microsoft technology ecosystem, and staying up to date with new tech trends.
  • Proficient in Microsoft 365 tools, including day-to-day use and troubleshooting.
  • Background in IT Managed Services.

If you are interested in this position, please apply on LinkedIn with an up to date copy of your CV.

Additional information

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Industries: Technology, Information and Media
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Technical Account Manager • Bristol, England, GB

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