E-commerce Manager / Social Commerce Manager

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Somerce is a vibrant, fast-growing TikTok Shop agency based in London. We help brands grow their presence and maximise sales on TikTok by managing and scaling their shop. Our team is passionate about innovation in e-commerce and obsessed with performance. We're now looking for an experienced Marketplace Manager to lead the success of multiple TikTok Shops in our client portfolio.This role is ideal for someone who thrives on the operational, strategic, and commercial aspects of marketplace growth. You’ll be responsible for the end-to-end management of TikTok Shops - from optimising product listings and managing inventory to driving revenue through affiliate networks and data-led performance improvementsKey ResponsibilitiesTikTok Shop OperationsOversee the daily management of multiple TikTok Shops across various clients.Ensure accurate product listings, seamless order flows, and promotion setup.Manage inventory, pricing, and merchandising to ensure optimal shop performance.Develop and execute tailored TikTok Shop growth strategies for each brand.Analyse performance data, market trends, and platform developments to inform decision-making.Identify new sales opportunities, including product bundling, promotional tactics, and marketplace innovations.Affiliate Program ManagementOwn and optimise affiliate centre setup and strategy for client shops.Recruit, onboard, and manage TikTok affiliates, including maintaining strong communication via Lark.Create compelling incentives and activation plans to drive affiliate sales.Build and nurture affiliate communities that align with brand goals.Performance Tracking & OptimisationMonitor and report on key KPIs such as conversion rate, GMV, AOV, and traffic sources.Leverage data to iterate and improve campaign and shop performance.A/B test offers, content, and shop layouts to improve results over time.Client Relationship ManagementAct as the main point of contact for client shop performance.Provide insights, recommendations, and regular performance updates.Educate clients on TikTok Shop best practices and new platform features.Cross-Functional CollaborationWork closely with content, paid media, and influencer teams to ensure seamless alignment.Collaborate with creators and affiliate partners to drive awareness and sales.About SomerceSomerce is a vibrant, fast-growing TikTok Shop agency based in London. We help brands grow their presence and maximise sales on TikTok by managing and scaling their shop. Our team is passionate about innovation in e-commerce and obsessed with performance. We're now looking for an experienced Marketplace Manager to lead the success of multiple TikTok Shops in our client portfolio.This role is ideal for someone who thrives on the operational, strategic, and commercial aspects of marketplace growth. You’ll be responsible for the end-to-end management of TikTok Shops - from optimising product listings and managing inventory to driving revenue through affiliate networks and data-led performance improvementsKey ResponsibilitiesTikTok Shop OperationsOversee the daily management of multiple TikTok Shops across various clients.Ensure accurate product listings, seamless order flows, and promotion setup.Manage inventory, pricing, and merchandising to ensure optimal shop performance.Marketplace Strategy & GrowthDevelop and execute tailored TikTok Shop growth strategies for each brand.Analyse performance data, market trends, and platform developments to inform decision-making.Identify new sales opportunities, including product bundling, promotional tactics, and marketplace innovations.Affiliate Program ManagementOwn and optimise affiliate centre setup and strategy for client shops.Recruit, onboard, and manage TikTok affiliates, including maintaining strong communication via Lark.Create compelling incentives and activation plans to drive affiliate sales.Build and nurture affiliate communities that align with brand goals.Performance Tracking & OptimisationMonitor and report on key KPIs such as conversion rate, GMV, AOV, and traffic sources.Leverage data to iterate and improve campaign and shop performance.A/B test offers, content, and shop layouts to improve results over time.Client Relationship ManagementAct as the main point of contact for client shop performance.Provide insights, recommendations, and regular performance updates.Educate clients on TikTok Shop best practices and new platform features.Cross-Functional CollaborationWork closely with content, paid media, and influencer teams to ensure seamless alignment.Collaborate with creators and affiliate partners to drive awareness and sales.About You2+ years of experience managing marketplace storefronts.Strong understanding of e-commerce KPIs, operational levers, and platform mechanics.Experience building and managing affiliate or creator programs.Commercial mindset with a data-first approach to decision-making.Excellent communication and stakeholder management skills.A self-starter who thrives in a fast-moving, results-driven environment.Why join Somerce?You’ll have the opportunity to work in a fast-paced, growth-driven environment where your work will directly impact clients' success. If you're looking to expand your skills, work on innovative campaigns, and be part of a talented and supportive team, Somerce is the place for you.BenefitsFlexible remote working"Work from anywhere" policy for overseas workRegular team socialsAccess to a wide variety of innovative brands and creatorsSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeIndustriesMarketing ServicesReferrals increase your chances of interviewing at Somerce by 2xGet notified about new Manager jobs in London Area, United Kingdom.London Area, United Kingdom $3,640.00-$8,400.00 1 week agoCategory Brand Manager - Soft AccessoriesLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 days agoTikTok LIVE - Global Customer Service Operations ManagerLondon, England, United Kingdom 1 week agoGeneral Manager : New Venue and Rooftop Opening : East London : A GBP 90,000Hounslow, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoSAINT LAURENT - Store Director (Heathrow)London, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 day agoGlobal Customer Success Operations ManagerLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoSenior Corporate Communications Manager, EMEALondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 6 days agoDartford, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. 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