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Brook Street NMR
Clerical/Admin OfficerBrook Street NMR • Gloucester, Gloucestershire, England
Clerical/Admin Officer

Clerical/Admin Officer

Brook Street NMR • Gloucester, Gloucestershire, England
4 days ago
Salary
£13.90 hourly
Job type
  • Full-time
Job description

First Registrations - Clerical/Admin Officer

Location: Gloucester, GL1 (fully office based)

Contract: Temporary, currently until 4th December 2026 (may be a chance of an extension)

Hours: Full Time, 37.5 hours per week, Monday-Friday, 8am-4pm/9am-5pm (flexibility required)

Pay rate: £13.90ph, paid weekly

Start Date: Monday 15th June 2026

Join a service-wide team within HM Land Registry, where you'll play a key role in delivering essential clerical and administrative support across a range of operational duties.

Key Responsibilities

  • Controlling the distribution and allocation of applications - ensuring smooth workflow across the service
  • Liaise with operational teams on the escalation of applications
  • Maintain application lists to support accurate processing
  • Local scanning and printing
  • Correspondence with customers
  • Maintain accurate records of actions taken using PAS and any issued correspondence
  • Contribute to continuous improvement by identifying recurring issues or documentation gaps
  • Any additional administrative tasks as required
  • Review applications approaching cancellation
  • Telephone lodging conveyancers to confirm receipt of correspondence and extension of time

Essential Skills and Experience

  • Admin and customer service experience in an office-based environment
  • Organised and able to prioritise workload effectively
  • Excellent attention to detail and ability to make sound evidence-based decisions
  • Good computer skills including Outlook, Word, Excel
  • Ability to communicate effectively on the telephone

Successful candidates will be subject to a basic DBS check and 3 years of referencing.

If this role interests you, please apply today. Due to high application volumes, only shortlisted candidates may be contacted.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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Clerical/Admin Officer • Gloucester, Gloucestershire, England

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