Senior Data Scientist

We’re looking for a talented Senior Data Scientist to join our growing AI Squad within our Technology division, supporting the Rescue and Recovery operations.

As a Senior Data Scientist, you’ll play a key role in designing and deploying innovative solutions, working across multiple projects and collaborating with cross-functional teams to turn data into actionable insight and real-world impact.

This is an exciting opportunity to shape the future of roadside operations by applying advanced analytics and machine learning to drive meaningful improvements in operational efficiency and customer experience.

The role is suitable for an individual who brings a strong problem-solving mindset, with a natural curiosity and the ability to approach challenges creatively and analytically. You’ll ideally have hands-on experience in experimenting, testing, and trialling new approaches or technologies to validate ideas and drive continuous improvement.

This is a hybrid role, working 2 days a week from our Bradley Stoke, Bescot or Salford offices and 3 days a week from home offering flexibility while being part of a dynamic and supportive team.

We offer more than a job. We offer a career with purpose.

As a Senior Data Scientist at RAC, you’ll get benefits that go the extra mile

· Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme - a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.

· Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

· Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.

· Financial Security & Perks –pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.

· Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.

· Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

How We Work

We take a production-first approach to data science, with a strong focus on delivering measurable outcomes:

• End-to-end ownership from exploration to production deployment
• Close collaboration with Data Engineering and Software teams
• CI/CD pipelines and version-controlled experimentation
• Model monitoring, evaluation, and continuous improvement
• Cloud-native development using Azure

  We prioritise building robust, scalable solutions, not just prototypes.

  What you’ll do

• Analyse historical and real-time data to identify trends, inefficiencies, and optimisation opportunities
• Develop and deploy cutting-edge machine learning models, with a focus on operational performance and resource optimisation
• Enhance real-time decision-making through advanced analytics and AI solutions
• Collaborate with Data Engineering teams to ensure high-quality data pipelines and model readiness
• Partner with Product Managers and Software Engineers to integrate models into production systems
• Validate, monitor, and continuously improve models based on business feedback
• Communicate insights clearly to stakeholders, translating complex data into business value
• Contribute to code quality through reviews and maintain well-documented, scalable solutions
• Stay up to date with emerging trends in machine learning, AI, and cloud technologies (particularly Azure)
• Support the development of data science best practices and standards across the organisation

AI & LLM Applications

We are actively exploring and deploying LLM-based solutions, such as:

• Intelligent triage support tools for customer interactions
• Knowledge retrieval systems for operational teams
• Automated insight generation and decision support

You’ll help shape how generative AI is applied in a practical, high-impact environment.

What you’ll need

• Hands-on experience with machine learning frameworks (e.g. TensorFlow, PyTorch, scikit-learn)
• Strong Python skills for data analysis, modelling, and development
• Experience working with large language models (LLMs), including prompt engineering, fine-tuning, and evaluation
• Solid SQL and Snowflake knowledge, with experience working on relational databases
• Understanding of version control (e.g. Git) and exposure to MLOps practices
• Experience working with cloud platforms, ideally Azure
• Strong problem-solving skills and the ability to evaluate a range of solution approaches
• Excellent communication skills, with the ability to present technical concepts to non-technical audiences
• Experience working in Agile environments
• Degree in Engineering, Sciences, Data Science, Statistics, or a related field

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Ready to make a difference? Your next career move starts here.