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Acorn Insurance
Renewals & Customer Service RepresentativeAcorn Insurance • Liverpool, Merseyside, UK
Renewals & Customer Service Representative

Renewals & Customer Service Representative

Acorn Insurance • Liverpool, Merseyside, UK
26 days ago
Salary
£13,289.41 yearly
Job type
  • Part-time
  • Permanent
Job description

Job Title: Renewals & Customer Service Representative

Location: Formby

Salary: £13,289.41 plus up to £2,000 performance related bonus per annum

Job Type: Part Time, Permanent

Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm

The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.

The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers

Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.

What You'll Be Doing::

  • Reviewing an allocated renewal invite list.
  • Invite policies compliantly.
  • Check policy data accuracy.
  • Ensure client records are updated appropriately.
  • Review a fair analysis of the market.
  • Handling Inbound & Outbound Calls.
  • Renew Policies motor policies compliantly.
  • Auto Renew motor policies compliantly.
  • Sell Added Value Products Compl...
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Renewals & Customer Service Representative • Liverpool, Merseyside, UK

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