Aftersales Manager – Abingdon £45,000 Basic Salary | £60,000 OTE We are seeking an experienced and driven Aftersales Manager to lead a successful dealership's aftersales operation in Abingdon. This is an excellent opportunity for a proven automotive leader to take ownership of the Service and Parts departments, driving performance, profitability, and exceptional customer satisfaction. The successful candidate will be responsible for managing the day-to-day running of the aftersales function, developing their team, and ensuring the highest standards of customer service and operational efficiency are maintained. Key Responsibilities * Oversee the performance of the Service and Parts departments. * Drive profitability through effective departmental management and process improvement. * Lead, motivate, and develop the aftersales team to achieve departmental objectives. * Monitor and improve customer satisfaction and retention levels. * Ensure workshop efficiency and productivity targets are achieved. * Manage budgets, departmental KPIs, and financial performance. * Maintain compliance with manufacturer standards and dealership procedures. * Build strong relationships with customers, suppliers, and manufacturer representatives. * Identify opportunities to increase revenue through service plans, maintenance packages, and aftersales products. What We're Looking For *...
Aftersales Manager • Abingdon, Oxfordshire, UK
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