Talent.com
ASOS
Account Management Assistant (ASOS Fulfilment Services)ASOS • London, England, United Kingdom
Account Management Assistant (ASOS Fulfilment Services)

Account Management Assistant (ASOS Fulfilment Services)

ASOS • London, England, United Kingdom
4 days ago
Job type
  • Full-time
Job description
Job Description

As an Account Management Assistant within ASOS Fulfilment Services, you’ll play a key role in supporting the growth of a strategic initiative that helps our brand partners deliver more choice, availability, and speed to our customers.

Working closely with the Key Account Manager and wider AFS team, you’ll provide essential coordination, reporting, and admin support to ensure our partners are set up for success on ASOS.com. You’ll collaborate across functions including Studios, Intake Planning, Finance, Supply Chain, GMP and Tech, to keep processes running smoothly, data accurate, and communication clear. Your contribution will help drive trading performance, improve partner experience, and support ASOS in scaling AFS as a commercial growth driver.

The Details…

  • Build strong relationships with brand partners through daily communication, sharing trading updates and resolving operational issues
  • Support weekly trade calls by tracking performance KPIs, identifying opportunities for improvement, and ensuring follow-up actions are completed
  • Share insights on product performance and presentation - highlighting standout styles, regional trends, and opportunities to optimise imagery and descriptions
  • Coordinate internal processes and gather feedback on tech and logistics initiatives to help scale AFS effectively
  • Maintain accurate and up-to-date sales, stock, and planning data for key stakeholders
  • Prepare reports and trackers to monitor partner performance against joint business plans
  • Own key housekeeping tasks including carryover tracking, daily sales/go-live updates, and query reporting
  • Use analytical tools to surface key trends, risks, and opportunities, supporting the wider team with data-driven insights
  • Partner with Account Managers to monitor department KPIs (e.g. Intake/RTS), escalating issues where needed
  • Help deliver a seamless on-site experience by ensuring product, content, and operational details are correct and optimised

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.


Qualifications

About You

You’re commercially curious, highly organised, and ready to support a fast-paced team. You bring a proactive mindset, strong communication skills, and a collaborative approach to problem-solving. Whether you’ve gained experience through retail, merchandising, wholesale, or internships, you’re confident working with data, systems, and cross-functional teams.

You’ll also be able to demonstrate:

  • Great organisational skills with the ability to manage multiple priorities and deadlines
  • Strong attention to detail, especially in reporting and product data accuracy
  • Confidence in communicating with internal teams and external partners
  • A proactive and collaborative mindset, keen to learn and improve processes
  • Good systems skills (Excel, PowerPoint) and the ability to pick up new tools quickly
  • A customer-first approach, supporting the team in delivering a best-in-class partner experience


Additional Information

BeneFITS’

  • Employee discount (hello ASOS discount!)
  • Employee sample sales
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Private medical care scheme
  • Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
  • Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Create a job alert for this search

Account Management Assistant (ASOS Fulfilment Services) • London, England, United Kingdom

Similar jobs

Senior Specialist, Account Management Account Management London

Checkout LtdGreater London, England, GB
Full-time

We are seeking a visionary and results‑oriented Manager, Account Management to nurture and maintain long‑term relationships with our most strategic Enterprise accounts within the United Kingdom.You... Show more

 • Promoted

Service Delivery Leader – QSR Account & Onsite Ops

NCR VoyixGreater London, England, GB
Full-time

NCR Voyix is seeking a Service Delivery Manager to lead on-site service delivery for a strategic QSR account at the East Finchley office in London.You will coordinate cross-functional teams, manage... Show more

 • Promoted

VP - Account Management

NiumCity Of London, England, GB
Full-time

Nium, the Leader in Real-Time Global Payments.Nium is the leading global infrastructure for real-time cross-border payments.We deliver the global payments infrastructure of tomorrow, today, enablin... Show more

 • Promoted

Management Consultant - Associate Level

Quick Release_Greater London, England, GB
Full-time

QR's reputation for product data management and consultancy has put us at the vanguard of transforming the automotive, aerospace and robotics industries across the globe, as they seek to build bett... Show more

 • Promoted

ASO Specialist

Air AppsGreater London, England, GB
Full-time

At Air Apps, we believe in thinking bigger and moving faster.We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), an... Show more

 • Promoted

Consultant - Management Consultancy

WeAreAspireLondon, England, GB
Full-time

This range is provided by WeAreAspire.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from WeAreAspire.Senior Tale... Show more

 • Promoted

Energy Networks Consultant (Asset Management and Operations)

Astro Studios, Inc.Greater London, England, GB
Full-time

Energy Networks Consultant (Asset Management and Operations).We believe in the power of ingenuity to build a positive human future.As strategies, technologies, and innovation collide, we create opp... Show more

 • Promoted

Collections Account Manager

Judge & PriestleyBromley, England, GB
Full-time

Exciting Opportunity at Judge and Priestley Solicitors LLP.We will invest in the continual development of our people, team and also technology to ensure that we continue to be experts in all that w... Show more

 • Promoted

Senior Customer Account Portfolio Mgr

VodafoneGreater London, England, GB
Full-time

We are seeking a Senior Customer Account Portfolio Manager to lead a significant portion of our business within a designated customer organisation or OpCo.This role owns end‑to‑end engagement—from ... Show more

 • Promoted

Asset Management Compliance Advisor

Soteria Reinsurance Ltd.Greater London, England, GB
Full-time

Fidelity in London is seeking a Compliance Advisor to perform daily trade monitoring across equity, fixed income, and alternative funds, ensuring adherence to investment policy limitations and repo... Show more

 • Promoted

Ads Growth Partner – UA & Monetisation (EMEA)

Unity TechnologiesGreater London, England, GB
Full-time

Unity Technologies is looking for a Client Partner for Ads in London.This role involves owning partnerships with top mobile gaming companies and acting as a strategic advisor to maximize growth.The... Show more

 • Promoted

Hub Leader, Captive & Insurance Management (EMEA)

Stryker CorporationGreater London, England, GB
Full-time

Stryker Corporation is seeking an experienced Hub Leader for Captive & Insurance Management in the UK, Guernsey, and Isle of Man.This role involves strategic leadership, oversight of client deliver... Show more

 • Promoted

D365 SCM Asset Management Consultant (Contract)

Wedo Technology Solutions Ltd.Greater London, England, GB
Full-time

D365 SCM Functional Consultant specializing in Asset Management for a contract role.The position involves leading the functional delivery of the D365 Asset Management module while collaborating clo... Show more

 • Promoted

Head of Account Management, Advertising

Hearst Networks EMEALondon, England, GB
Full-time +1

Head of Account Management, Advertising.Be among the first 25 applicants.Head of Account Management, Advertising.Get AI-powered advice on this job and more exclusive features.We are seeking a strat... Show more

 • Promoted

Head of Asset Management

Cloud Online RecruitmentGreater London, England, GB
Permanent

Repairs and Voids Team Leader, Property Compliance Officer, Building Safety Officer.Attractive pension scheme, Perkbox, Buying and selling annual leave, Healthshield, Season ticket loan, Subsidised... Show more

 • Promoted

Transaction Management Lead: Build & Optimize Private Asset Ops

Pension Insurance Corporation plcGreater London, England, GB
Full-time

A financial services company in Greater London is seeking a Transaction Management Lead.This role involves managing the team responsible for asset transactions, delivering effective onboarding, and... Show more

 • Promoted

ASO Manager (6m FTC/Freelance)

Dept Holding B.V.Greater London, England, GB
Temporary

This is an embedded role working directly within the marketing team of a leading consumer mobile app brand, based at their offices in Canary Wharf.We are open to either a 6 month fixed-term contrac... Show more

 • Promoted

Team Lead, Account Management

EngineersOfAIGreater London, England, GB
Full-time

We’re looking for an experienced and motivated leader to join our Account Management team.You will build, mentor, and coach a team of account managers who are responsible for growing strategic rela... Show more

 • Promoted

Event Management - Account Director

brandformulaLondon, England, GB
Full-time

Job Title: Experiential – Account Director.Location: Hybrid (UK-based with travel across UK & Europe).Reporting To: Head of Client Services and the Chief Experiential Officer.Contract Type: 13 mont... Show more

 • Promoted

Wealth Management Domain Consultant

Tata Consultancy ServicesGreater London, England, GB
Full-time +1

If you need support in completing the application or if you require a different format of this document, please get in touch with at [emailprotected] or call TCS London Office number 02031552100 wi... Show more