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Site Reliability Engineer (SRE)Reward Gateway • London
Site Reliability Engineer (SRE)

Site Reliability Engineer (SRE)

Reward Gateway • London
27 days ago
Job type
  • Full-time
Job description

Job Description

This role offers a hybrid work offering to be present in our London office twice a week.

Reward Gateway|Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Our shared mission of ‘Making the World a Better Place to Work' and ‘Enriching connections, For good’, guides our every action and charts a sustainable path to a better future.

Due to expansion, an opportunity has become available for a Site Reliability Engineer to join our team to help us transform our existing operational workloads to an SRE approach.

Key Responsibilities

  • Integrating tightly with our Product Engineering teams
  • Following SRE practices and maintaining high standards of compliance
  • Implementing a new standard of observability utilising SLI/SLO/Error Budgets
  • Continually evolving our observability platforms for greater coverage
  • Using a code-first approach to build and changes to reduce TOIL
  • Advocating a strong focus on availability, reliability and uptime
  • Liaising and embedding with the Engineering teams for the constant evolution of metrics
  • Working towards planned roadmap goals
  • Actively taking part in the daily stand-ups and keeping sprints on track
  • Keeping up-to-date documentation in the JIRA & Confluence tools
  • Taking part in SRE Incident Management processes
  • Acting as a key Incident Commander within the Incident Management process
  • Taking part in SRE On Call
  • Ensuring a focus on cost efficiency for the platforms & services
  • Working with team members to foster collaboration and ongoing communication with stakeholders

Skills

  • Good experience in DevOps or SRE, with a keen interest to learn and grow as a Site Reliability Engineer
  • Observability product experience (eg Datadog)
  • Managing services using SLI/SLO & Error Budgets
  • Experience with AWS or other cloud providers
  • Experience in HA environments
  • Automation skills through Terraform, Python, Bash or similar
  • Good SRE skills with a good understanding of SRE practices
  • Some understanding of SQL, PHP, Kubernetes, CI/CD advantageous
  • Ability to work both independently and as part of a team
  • Ability to work under pressure and be highly reliable
  • Adaptability and flexibility to change in a fast-moving environment
  • An ability to learn new tools and processes quickly and impart that knowledge

The Interview Process

  • Screening video interview with the Senior Talent Partner
  • Interview with the Head of DevOps / Development & Director of Infrastructure
  • Final interview with the Director of Infrastructure & Head of SRE
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Site Reliability Engineer (SRE) • London

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