Hot Tub Maintenance Assistant

Hot Tub Maintenance Assistant

Hot Tub Maintenance Assistant – Job Advert

About the Role:

We are looking for a reliable and hardworking Hot Tub Maintenance Assistant to join our team at Darwin Escapes.

This is a fantastic opportunity for someone who enjoys hands-on work, takes pride in high standards and is passionate about delivering an excellent guest experience. In this role, you will support the maintenance, cleaning and upkeep of hot tubs across the park, ensuring they are safe, clean and fully operational for guests to enjoy.

This is a practical role suited to someone who is proactive, organised and able to work both independently and as part of a team.

This is a permanent, full-time position working variable days, including weekends and bank holidays.

About the Park:

Cheddar Woods Resort & Spa by Darwin Escapes is set within the stunning Somerset countryside, on the edge Cheddar Gorge—one of the UK’s most striking natural landmarks. Surrounded by rolling hills and woodland, it offers a peaceful setting perfect for escaping and recharging. The resort features stylish lodges alongside high-quality facilities, including a spa, swimming pool, gym, and on-site restaurant. With its blend of natural beauty and modern comfort, it’s an ideal place to relax, explore, and enjoy everything the surrounding area has to offer.

Key Responsibilities:

• Carry out daily cleaning, testing and maintenance of hot tubs• Monitor and maintain water quality and chemical levels in line with health & safety standards• Complete routine checks to ensure hot tubs are operating safely and efficiently• Identify and report faults, damages or maintenance issues promptly• Assist with basic repairs and servicing where required• Ensure all hot tub areas are clean, tidy and well-presented at all times• Maintain accurate records of checks, maintenance and water testing• Respond efficiently to guest and maintenance requests• Follow all company procedures and health & safety regulations• Work closely with other departments to support the overall guest experience

What We’re Looking For:

• Previous experience in maintenance, leisure or hot tub/pool maintenance is desirable but not essential• A practical and hands-on approach to work• Good attention to detail and high standards of cleanliness• Ability to work independently and as part of a team• Good organisational and time management skills• A positive attitude and strong work ethic• Willingness to work outdoors in varying weather conditions• Flexibility to work weekends and bank holidays

Why Join Darwin Escapes?

• Competitive salary• Discounted staff breaks at our luxury resorts across the UK• Free use of many resort facilities including gyms and swimming pools• Food discounts across all resorts• Discounts on spa treatments• Employee Assistance Programme• Access to the Darwin Academy training programme• Cycle to Work scheme• MediCash health plan

(Some benefits are subject to terms and conditions.)

Additional Information:

This is a permanent role and will require flexibility to work weekends and bank holidays in line with business needs.

This role is primarily outdoors and will involve manual handling tasks, regular use of cleaning products and chemicals, and working in varying weather conditions.

About The Role

About the Role:

We are looking for a motivated and reliable Hot Tub Maintenance Assistant to join the team at Darwin Escapes. This hands-on role is perfect for someone who takes pride in maintaining high standards and enjoys working in a fast-paced outdoor environment. You will play an important part in ensuring our hot tubs are clean, safe and ready for guests to enjoy, helping to create a relaxing and memorable holiday experience.

Required Criteria

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.71 per hour