Project Associate

JR155079 Project Associate

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Location: Swansea, UK
Working Pattern: Full-time (37.5 hours per week)
Hybrid Working: Approximately 60% office / 40% home working following your onboarding period. During your first 3-6 months, you'll be based full-time in our Swansea office to receive hands-on training, build relationships with your team and set yourself up for success.

Launch Your Career with ICON

Are you ready to start your career with one of the world's leading healthcare intelligence and clinical research organisations?

At ICON, we're looking for ambitious graduates and early career professionals who love being organised, enjoy solving problems, and want to be part of work that helps bring life-changing medicines to patients around the world.

This isn't your typical administration role.

As a Project Associate, you'll become an essential member of our Project Administration team, working alongside experienced Project Managers and Clinical Research professionals to support global clinical trials for some of the world's biggest pharmaceutical and biotechnology companies.

Every day is different. You'll coordinate international projects, work with colleagues across Europe and beyond, learn industry-leading systems and processes, and develop skills that can open doors to long-term careers in project management, clinical operations and the wider pharmaceutical industry.

If you're looking for a role where you can learn, grow and make a real impact from day one, we'd love to hear from you.

What You'll Be Doing

As a Project Associate, you'll help keep global clinical research projects running smoothly by providing operational and administrative support across a wide variety of activities.

Your responsibilities will include:

• Coordinating meetings with global project teams and clients, including scheduling, preparing agendas, taking minutes and following up on actions.

• Supporting Project Managers with the day-to-day running of international clinical studies.

• Preparing, maintaining and distributing important project documentation while ensuring accuracy and compliance.

• Managing study information, organisational charts, team calendars, contact lists, newsletters and project communications.

• Maintaining electronic study documentation and ensuring files meet quality and regulatory standards.

• Supporting financial administration, including purchase orders, invoice processing and investigator payments.

• Producing project reports and dashboards, reviewing data for accuracy and identifying trends.

• Updating and maintaining multiple internal systems to ensure high-quality project information.

• Supporting training activities by assigning learning, tracking completion and maintaining training records.

• Helping improve processes by identifying opportunities to make ways of working simpler and more efficient.

• Working closely with colleagues across project management, clinical operations and business support teams to help deliver successful clinical trials.

What We're Looking For

We're more interested in your potential than years of experience.

You'll thrive in this role if you are:

• Naturally organised and enjoy planning and coordinating multiple tasks.

• Curious, eager to learn and excited by working in a fast-paced global environment.

• A confident communicator who enjoys working with different people.

• Someone who pays close attention to detail and takes pride in producing accurate work.

• Comfortable managing priorities and meeting deadlines.

• A team player with a proactive, positive attitude.

Qualifications & Experience

We'd love to hear from you if you have:

• A Bachelor's degree (or equivalent) in Business, Life Sciences, Health Sciences, Finance or another relevant discipline.

• Strong Microsoft Office skills, particularly Excel, Word, Outlook and PowerPoint.

• Excellent written and verbal communication skills.

• Good organisational and time management skills.

The following would be an advantage, but are not essential:

• Experience in administration, project coordination or customer support.

• Placement year, internship or graduate experience.

• Experience within healthcare, pharmaceuticals, life sciences or clinical research.

• Experience using Microsoft Teams and taking meeting minutes.

Why Join ICON?

At ICON, you'll be joining a company where your development matters from day one.

You'll receive structured onboarding, hands-on training and ongoing support from experienced colleagues as you build your knowledge of clinical research and project management.

We offer:

• A comprehensive training programme with full support during your first 3-6 months.

• Hybrid working after your onboarding period (approximately 60% office / 40% home).

• Opportunities for career progression within project management, clinical operations and other areas of the business.

• Exposure to global teams and world-leading pharmaceutical clients.

• A collaborative, supportive and inclusive culture where you'll be encouraged to grow.

• The opportunity to contribute to clinical research that improves and saves lives worldwide.

Why Swansea?

Our Swansea office is home to a friendly and collaborative team where you'll quickly get to know your colleagues. During your onboarding you'll work alongside experienced team members who will help you develop the knowledge and confidence needed to succeed before transitioning to our hybrid working model.

Whether you're a recent graduate or looking to begin an exciting career in the pharmaceutical industry, this is a fantastic opportunity to join a global organisation with genuine opportunities for growth.

Join ICON and help shape the future of clinical research.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply