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45 Park Lane
Receptionist45 Park Lane • London, United Kingdom
Receptionist

Receptionist

45 Park Lane • London, United Kingdom
10 hours ago
Job type
  • Full-time
Job description

Join us as a Receptionist at 45 Park Lane, recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and
‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually
strive to build and nurture a culture where inclusiveness is part of our DNA,
reflected in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.



We care about your career and are known for having the
absolute best people in the industry. When you join us as
Receptionist, you start a
unique opportunity to become celebrated as the very best in your field. You'll
learn not only from your fellow Legends, but also through our award-winning
learning academy, so that you can achieve the highest standards of craft,
service, and leadership and become a legend in your own story.


What you'll do

As a Receptionist, you'll love what you do and take pride in taking care of our guests:

  • You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best.
  • You will be responsible for fulfilling our gests special requests including dietary requirements , food and drink preferences and special occasions.
  • You will communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are the essence of a day in the life of a Receptionist, but we’ll make sure you are provided with specifics on how
we care for our hotel.

The
operational hours of work are shift-based and may be subjected to change.


What you'll bring

Essential
Skills and Experience



  • Strong verbal communication skills
    and be well presented
  • Positive and enthusiastic attitude
  • Strong verbal communication skills –
    English is the primary language used in our hotel.






Preferred Skills



  • Microsoft Word knowledge
  • Previous experience in hospitality
    and bring in a good understanding of luxury

What you'll get


  • Complimentary Stays: Enjoy
    complimentary stays with breakfast at Dorchester Collection Hotels every
    year.

  • Discounts with our
    hotels, and benefit from discounts at various high street and online
    shops

  • Employee Perks: Enrol
    from day 1 into the Royal London Private Pension scheme (we contribute 8%
    towards your pension); Benefit from seasonal ticket loan, rental deposit
    scheme, private financial advice, and eye care vouchers.

  • Training and Development: Advance
    in your career by accessing various apprenticeships from Level 2 to
    Hospitality Degree Level 5. We partner with outstanding nationally
    recognised Apprenticeship providers.

  • Social Events:
    Participate in vibrant social events, including a summer party, winter
    ball, pub quizzes, and cultural and milestone recognition celebrations.

  • Referral Bonus: Earn a
    £1000 bonus when you recommend a friend.

  • Well-being Support: Access
    immediate well-being advice because we care about our employees.







We celebrate diversity and are
committed to creating an inclusive environment for all employees and
applicants. If you need us to do anything to support you during the recruitment
process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email
PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.







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Receptionist • London, United Kingdom

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