Cluster Revenue Manager

BRAND INTRODUCTION

At Montcalm Collection, we believe that timeless style
and genuine hospitality are more than just values, they’re a way of life. Our
people are the heart of our hotels: passionate individuals working together as
a team, united by an unwavering commitment to providing first-class personal
service.

Our collection spans some of London’s most storied
buildings, from elegant Georgian townhouses and an 18th-century brewery to a
historic head office and a contemporary architectural landmark. Each hotel has
its own unique story, and within everyone, our team creates unforgettable
experiences for our guests.

While our walls speak of history, it’s our people,
their ambition, and their creativity that shapes our future.

Join us, and become part of a culture that celebrates
individuality, nurtures potential, and upholds the very highest standards of
the art of hospitality.

SCOPE &
GENERAL PURPOSE

The Cluster Revenue Manager is
responsible for managing the day-to-day operations of the revenue department
across a portfolio of Montcalm Collection hotels. This role ensures optimal
pricing, inventory management, and revenue maximisation across all properties
in the cluster. The Cluster Revenue Manager provides strategic guidance,
analyses booking trends, and coaches hotel-level teams to achieve revenue
targets while maintaining market competitiveness and brand positioning.

LEADERSHIP COMPETENCIES

1.
Strategic Revenue Leadership

• Develop and implement cluster-wide pricing
  and inventory strategies to maximise revenue.


• Lead, mentor, and coach hotel revenue
  teams, commercial, and operational staff in revenue management best
  practices.

2.
Analytical & Market Insight

• Monitor and analyse booking trends,
  competitor activity, and market dynamics to inform strategic decisions.


• Forecast revenue, occupancy, ADR, and
  RevPAR while ensuring alignment with budget and prior-year performance.

3.
Collaboration & Communication

• Work closely with hotel teams, sales, and
  e-commerce managers to align selling strategies and business mix.


• Present performance results, insights, and
  recommendations to senior management and hotel leadership teams.

KEY RESPONSIBILIES

·
Manage day-to-day revenue operations for
assigned hotel portfolio.

·
Yield daily, weekly, and monthly hotel pricing
and ensure rate parity across distribution channels.

·
Provide strategic rate recommendations to
internal teams and external clients.

·
Manage extranets, load FIT allocations, and
handle group enquiries and quotes.

·
Optimise hotel inventory and control
overbooking levels to maximise room revenue.

·
Monitor and control distribution channels (GDS,
third-party internet companies) and rate returns.

·
Analyse promotional rate performance and
business mix to ensure optimal sales strategy.

·
Conduct year-to-date and monthly business
analysis, tracking occupancy, ADR, and room revenue.

·
Forecast daily, weekly, monthly, and annual
revenue while accounting for events and market conditions.

·
Design and maintain action plans for each
hotel, incentivising demand by segment and following up weekly.

·
Optimise total revenue and market positioning
for hotels under responsibility.

·
Analyse competitor pricing strategies and
adjust plans as needed.

·
Present monthly revenue results vs. targets and
budget at meetings.

·
Ensure alignment of business mix with
seasonality and market segment strategy.

This
job description sets out the main responsibilities related to the role at
Montcalm Collection. It is not intended to be exhaustive, and duties may be
varied from time to time as required by management to meet the needs of the
business.

SKILLS &
QUALIFICATIONS

·
Bachelor’s degree in hospitality management,
Business Administration, or a related field.

·
Minimum 5 years of experience in revenue
management, with at least 2 years in a multi-property or cluster role.

·
Extensive knowledge of luxury hotel operations
and market dynamics.

·
Proficiency in Opera (PMS), revenue management
systems (RMS), and channel management software.

·
Marriott Revenue Management System – One
Yield Certificate

·
Strong analytical and strategic decision-making
abilities.

·
Excellent communication, leadership, and
interpersonal skills.

·
Ability to work under pressure, manage multiple
priorities, and meet deadlines.

· Previous Revenue Management experience within a
Marriott-branded hotel is essential. Candidates must demonstrate strong
knowledge of Marriott systems, standards, and commercial strategy.

WORKING CONDITIONS

·
Full-time position with flexibility required to
accommodate the demands of the role.

·
Office-based with regular collaboration across
hotel properties in the cluster.

·
Fast-paced environment requiring leadership,
analytical thinking, and cross-functional teamwork.