Team Leader

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Team Leader at our service Woodland Court based in Caterham.

Woodland Court is a modern supported living service providing care and support for up to 29 adults. Set in large grounds in a tranquil part of Caterham, Woodland Court is just a short walk from the town centre. We offer person-centred care to people to support them to become as independent as possible.

What you'll be working:

Your hours are based on a rota working every other weekend.

• Full time hours
• 42 hours per week
• Working across 2 sites.
• 3 days supernumerary off the floor, 2 days working on the floor.

What you'll be doing:

The primary focus of this role is to:

• Safeguard the health, wellbeing, and rights of adults we support at all times.
• Lead and support the delivery of care in line with personalised care plans and risk assessments.
• Conduct informative shift handovers and ensure continuity of care.
• Ensure appropriate equipment, medications, and personal support items are available and in use during community access or appointments.
• Allocate daily tasks to support staff and monitor the quality of their work.
• Support the completion and review of support plans, health action plans, and risk assessments within agreed timescales.
• Accurately complete and contribute to reports for reviews, multidisciplinary team meetings, and audits.
• Liaise effectively with professionals, families, advocates, and stakeholders involved in each individual’s care.
• Coordinate appointments, activities, and personal routines in a person-centred manner.
• Ensure individuals are treated with dignity, respect, and privacy at all times.
• Support with personal care, mobility, medication, and delegated health tasks as appropriate to the role and training.
• Support the smooth daily operation of the service, including taking lead responsibility in the absence of management.
• Participate in and encourage all relevant training and development.
• Foster positive relationships with individuals, families, and other professionals.
• Maintain accurate, timely, and person-centred documentation in line with regulatory and organisational expectations.
• Promote and ensure health and safety compliance across the service.
• Participate in infection prevention control and cleanliness routines.
• Encourage participation in meaningful daily activities, both in and outside of the service.
• Promote socially inclusive behaviour and support with skill-building towards independence.
• Provide companionship and support during hospital stays or overnight care needs, where appropriate.
• Attend and contribute to staff meetings and supervisions.
• Ensure continuity of medical supplies and liaise with GPs, pharmacies, and healthcare professionals as needed.
• Complete daily medication audits and ensure safe administration and storage.
• Undertake security and safety checks, particularly during night shifts.
• Contribute to service improvement initiatives and regulatory inspection preparation.
• Supervise, mentor, and guide support staff including performance reviews and monthly supervisions.

What you'll have:

• A genuine passion for delivering high-quality adult care.
• NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a team and independently when required.
• Proven leadership skills and ability to support others effectively.
• Ability to remain calm and solution-focused in challenging situations.
• Understanding of adult safeguarding, mental capacity, and person-centred care principles.
• Substantial experience working in adult residential or supported living services.
• Experience supporting individuals with complex needs, learning disabilities, autism, or physical health conditions is desirable.
• Experience in a senior or shift leading role

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/