Role overview:
Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.
Responsibilities:
Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
Deliver engaging group exercise classes
Deliver engaging and informative member inductions.
Support prospective members withjoining JD Gyms as required.
Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
Provide ad hoc support to members as requiredor observed
Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.
Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
Monitor our service delivery through our performance and member feedback.
Ensure you operateand are compliant in a safe and legal manner at all timeswhilst workingfor JD Gyms.
Strong management and consideration of energy / environmental issues and waste management.
Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.
Skills and Experience:
Has a passion for fitness, health, wellbeing and helping people
Representative of, and embodies, the JD Gyms brand standards and values
Enthusiastic and open to learning
Able to flex their style to differing personalities
Is resilient, and welcome to feedback
Understands and can articulate the importance of a great member experience.
Is flexible in approach to hours worked.
Loves to be part of team that work hard for each other, our membersand our local communities.
Level 3 (EQF Level 4) Personal Trainer qualified
Fitness Coach - General • WYTHENSHAWE
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