National Account Executive - EU

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

We’re looking for an ambitious National Account Executive to join our fabulous EU commercial team.

The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You’ll be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

As a National Account Executive you will

Driving Performance

• Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities.
• Retain agility to react to retail trends and maximise opportunities across retailers.
• Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
• Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
• Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers.
• Undertake adhoc reporting and analysis in response to business needs.

Trading Relationships

• Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner.
• Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.

Cross-Functional Working

• Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.
• Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
• Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions.
• Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

Who you will work with

You’ll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our EU regions, reporting directly in to one of our talented National Account Managers.

About you

• Previous experience in a similar role within a National Accounts team/other relevant functions within Sales/Commercial/Analytics.
• Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!).
• Excellent numerical and analytical skills; you are super comfortable using Excel daily as well as PowerPoint.
• Adept at managing multiple stakeholders. You have great relationship-building skills with the ability to network at all levels and influence up with ease!
• Impeccable attention to detail and level of accuracy.
• Strong and confident communicator, both written and verbal.
• Proactive and action orientated.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.

Benefits