Job Description
Service Engineer \n
Location: Field-based covering High Wycombe, Welwyn Garden City, and the Home Counties
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Salary: Competitive + Performance Incentives & Profit Share
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Job Type: Full-Time, Permanent
Opportunity Overview\n
K&D Recruitment is delighted to partner with the region's premier installer of high-end orangeries, conservatories, garden rooms, and architectural aluminum windows and doors.
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On behalf of our client, we are seeking a skilled and customer-focused Service Engineer to join their expanding field team. If you are a hands-on problem solver who takes immense pride in your craftsmanship and enjoys the freedom of a field-based role, this is the perfect career move for you.
The Role: Variety, Autonomy, and Craftsmanship\n
In this dynamic position, no two days are ever the same. One day you'll be fine-tuning high-spec bi-fold doors or sealing a bespoke conservatory roof; the next, you'll be troubleshooting a complex issue on-site and delivering an exceptional customer experience.
Key Responsibilities\n
\n - Diagnostic & Remedial Work: Identify and rectify issues with premium window, door, and conservatory products under warranty.
\n - Precision Repairs: Conduct high-quality remedial works, including installing sealed units, replacing sashes, and fitting door slabs.
\n - Hardware & Framework Adjustments: Handle door adjustments, replace small parts (hinges, handles), and expertly track down and resolve conservatory roof leaks.
\n - Customer Excellence: Act as the professional face of the brand, ensuring absolute customer satisfaction through polite and efficient service.
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What We Are Looking For\n
\n - Industry Expertise: Proven experience in window, door, and conservatory installation or service engineering is essential.
\n - Mobility: A full UK driving license is required.
\n - Professional Mindset: Excellent customer etiquette, common sense, and the ability to think on your feet.
\n - Autonomy: Highly proactive with the ability to work independently without close supervision, while remaining a reliable team player.
\n - Organization: Strong time-management skills paired with clear, professional communication.
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Package & Benefits\n
Our client truly values their team and offers an exceptional working environment alongside a brilliant rewards package:
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\n - Financial Growth: Company profit-share scheme and performance-based employee incentives.
\n - Health & Security: Comprehensive healthcare cash plan and an employer-backed pension scheme (post-probation).
\n - Time Off: 22 days of annual leave, plus special rewards for milestone birthdays and long service.
\n - Career Progression: Ongoing professional training and technical development.
\n - Company Culture: Regular team social events, generous staff discounts, and employee referral schemes.
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How to Apply\n
This position is being handled by K&D Recruitment. To take the next step in your career with a premium market leader, please click 'Apply' now to submit your CV for consideration.
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