3rd Line Support Engineer

If you’re an experienced IT professional looking to be part of a dynamic, collaborative team, this role offers the chance to maintain and develop core infrastructure across the NRL Group. Based in our Wigan office, this is a hands-on position supporting over 200 users and helping shape the future of our IT systems and services. Who are the NRL Group? The NRL Group is proud to be certified™ as a Great Place To Work®, with a 95% satisfaction score from colleagues, as well as being recognised as a 2025 UK Best Workplace™. For over 40 years, we’ve delivered engineering recruitment, workforce solutions and contracting services, supported by talented people across our businesses. Our commitment to continuous improvement and innovation has earned us industry recognition, including APSCo UK’s Recruitment Company of the Year (£50–250m). We are a Living Wage Employer, a Disability Confident Committed employer, and have a strong focus on colleague wellbeing, development and inclusion. We offer personalised development plans, mental health first aiders and flexible career pathways to help everyone find the right role for them. Location and Working Pattern Based in Wigan, WN3 6GL Monday to Friday, standard business hours Hybrid working with one on-site day per week after the initial embedding periodResponsibilities Deliver expert third-line support for Microsoft 365 applications including ...