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Client Services AdministratorYourCode - Award Winning IT & Digital Consultancy • Halifax, England, United Kingdom
Client Services Administrator

Client Services Administrator

YourCode - Award Winning IT & Digital Consultancy • Halifax, England, United Kingdom
10 days ago
Salary
£25,000.00 yearly
Job type
  • Full-time
Job description

Client Services Administrator

📍 Halifax, West Yorkshire | 💻 Hybrid Working (2–3 days on-site) | 💷 £25,000 DOE


Are you a highly organised Client Services Administrator or Customer Support Administrator who enjoys working in a fast-paced, people-focused environment? Do you thrive on keeping things running smoothly while delivering an excellent customer experience?

We’re partnering with a forward-thinking IT services company to recruit a Client Services Administrator to support their growing operations team. This is a varied, hands-on role combining customer support, service coordination, and IT administration — ideal for someone who enjoys working across teams and wearing multiple hats.


🔹 The Role

As Client Services Administrator, you’ll play a key role in ensuring seamless service delivery by:

  • Logging, triaging, and updating client support tickets
  • Coordinating IT device logistics, onboarding, and build schedules
  • Maintaining accurate records across CRM systems and internal documentation
  • Liaising with suppliers and internal technical teams to fulfil client requests
  • Monitoring SLAs to ensure high levels of customer satisfaction
  • Supporting compliance and audit processes, including ISO-aligned documentation


🔹 What We’re Looking For

You’ll be a great fit if you have:

  • Experience in a Client Services, Customer Support, Administrator, or Coordinator role
  • Strong organisational skills with excellent attention to detail
  • Confident written and verbal communication skills
  • Experience using CRM systems, ticketing platforms, and Microsoft Office
  • A proactive, team-oriented mindset with a “can-do” attitude

(Experience in IT services, MSPs, or technology environments is beneficial but not essential.)


🔹 Why Join?

This is a modern IT services business that genuinely invests in its people. Their culture is built around:

  • Tenacity – Taking ownership and seeing things through
  • Listening – Understanding problems before solving them
  • Customer Innovation – Helping clients achieve more through technology
  • Positivity – Creating an open, supportive working environment


You’ll be joining a collaborative team where your contribution is valued and development is encouraged.


🔹 The Offer

  • 💷 £25,000 salary (flexible depending on experience)
  • 💻 Hybrid working – 2–3 days per week in the Halifax office
  • 🤝 Supportive, close-knit team culture
  • 📈 Opportunities to develop your skills and progress long-term


📩 Interested?

Apply now or get in touch to learn more about this Client Services Administrator opportunity in Halifax.

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Client Services Administrator • Halifax, England, United Kingdom

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