Inbound Operations Assistant

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Come join our friendly Operations team based in Dumfries, where we have a warm and welcoming culture. At Covetrus, we value teamwork, dedication, and a positive attitude - and we’re looking for someone who shares those values to help us deliver excellence every day.

At Covetrus, we’re dedicated to delivering the highest level of service to our customers – and we’re looking for a motivated Operations Assistant to help keep our warehouse running smoothly.

What the inbound team do/what your role could involve:

• Receiving of orders from external suppliers

• Booking stock into the system via our internal WMS system, ensuring this is done efficiently recording key information where required

• Barcoding – where required internal manual barcodes are applied to products

• Replenishment – Filling the shelves to maximum capacity to prepare the shelves for the outbound picking operation. There are two parts to the replenishment team; this is split between picking and put-away. The picking team are trained on MHE equipment to allow for efficient picking

• Stock Rotation – ensuring stock is rotated to avoid exposure

• Put-away – The team put away the stock booked in daily by the good receipt team to ensure each product is able to be located by being allocated to a bin location

• Accuracy – ensuring SOP/WI are followed to ensure the products are handled correctly minimising the risk of errors.

• Housekeeping – Working collaboratively with all areas of operations to ensure the warehouse is kept in a clean and tidy manner. Helping towards a safe and friendly environment

You’ll be part of a friendly, hard-working team, but you’ll also have tasks where you can work independently and take ownership. In every part of the role, you’ll be focused on delivering excellent customer service and ensuring orders are right first time.

Key Responsibilities

• Consistently meet company standards for both the quantity and quality of work performed.

• Carry out all tasks in full compliance with Company policies and procedures.

• Maintain strict adherence to health and safety requirements within a busy, fast-paced warehouse environment.

• Demonstrate flexibility and a willingness to become multiskilled across various departments, supporting operational needs.

• Uphold Company expectations regarding workplace behaviour, professionalism, and teamwork.

• Contribute to a positive and inclusive team culture by supporting colleagues and fostering a collaborative environment.

About You

• Is hardworking, with a strong sense of commitment to delivering consistent results.

• Demonstrates punctuality and reliability, with a positive attitude and the drive to show up and contribute every day.

• Maintains a steady pace and consistency in their work, even during busy periods.

• Thrives in a fast-paced warehouse environment, adapting quickly to changing demands.

• Works well both independently and as part of a team, showing initiative and a willingness to learn.

• Has a keen eye for detail and takes pride in maintaining high standards of performance.

Desirable Skills/Abilities

• Forklift/Bendi Training (not essential)

• Driver’s license

• Flexibility to do occasion overtime (if/when required)

Why Join Us?

Be part of a supportive and inclusive team environment.

Opportunities to develop new skills and grow within the company.

Work for a company that values your contribution and well-being.

Benefits we offer

• Covetrus Benefits Hub – As a Covetrus employee, you have access to thousands of retail discounts

• Life Insurance – You can choose your beneficiaries

• Company Pension Scheme – Covetrus contribution to all employees is 5%

• Cycle To Work Scheme – Enjoy tax free cycling! Save up to 42% on a fantastic range of bikes, plus a huge choice of clothing and accessories

• Employee Assistance Program – This is a completely free and confidential service that provides support to our Covetrus employees. It can also provide support to partners and dependents over the age of 16 with family or relationship concerns

• Birthday Day Off (YAY!) – We believe everyone should be able to celebrate their special day!