Team Lead Service Desk (Europe)
Hybrid - London.
Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time permanent basis.
Reporting to the Service Desk Manager this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations performance adherence training metric reporting and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement.
Key Responsibilities
Skills and Experience
Education and Certifications
Additional Information :
At Sysco International everyone is welcome. We dont want you to fit our culture we want you to help define it and we actively celebrate the unique talents of each and every colleague. We dont just look at your CV were more focused on who you are and your potential. As part of our values we are committed to fostering a diverse and inclusive culture where everyone has a voice is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. Well do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process speak to our resourcing team who will be happy to support you.
Remote Work :
No
Employment Type :
Full-time
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