Talent.com
Entain
Retail Customer ServiceEntain • Leatherhead, England, UK
Retail Customer Service

Retail Customer Service

Entain • Leatherhead, England, UK
30+ days ago
Job type
  • Part-time
Job description

Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving standards on a daily our exciting dynamic Ladbrokes & Coral betting shops no two days are the same and youll have the chance to contribute to a team that wins together and does whats right by our customers.

Reporting to the Shop Manager you will be part of the Shop team who will be serving customers and building a rapport to encourage repeat custom.

Salary is 13.00 per hour.

Are you ready to launch a winning career

What you will do

  • Deliver outstanding customer service.
  • Always urging safer gambling.
  • Take bets on a wide range of sports and events.
  • Process customer transactions including cash handling.
  • Help demonstrate our products & betting terminals to customers.
  • Handle customer complaints or concerns with empathy and problem-solving skills.
  • Work towards defined targets and goals.
  • Maintain high shop standards.
  • Open or close the shop as needed.

Working patterns

Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.

Your typical weekly rota will be 16 hours and made up of a blend of long opening shifts (once youve completed your training) long closing shifts and shorter evening shifts and will vary week to week. As a key holder you will be responsible for opening and closing the shop.

At Entain we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.


Qualifications :

  • You must be 18 years of age or over to work in one of our betting shops.
  • Passion for delivering great customer service!
  • Do you enjoy building strong relationships and can you communicate effectively
  • Self-motivated and proactive.
  • Are you happy to work alone or as part of team
  • Ability to deal with challenging situations in a calm and professional manner.


Additional Information :

What we offer

At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning. Working for us in our betting shops you can expect to receive great benefits like:

  • Optional overtime subject to availability.
  • Pension Scheme and annual ShareSave.
  • Discounts with hundreds of retailers through Entain Deals.
  • Healthcare and wellbeing support.
  • Development opportunities.

And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.


Remote Work :

No


Employment Type :

Part-time


Experience: years
Vacancy: 1
Create a job alert for this search

Retail Customer Service • Leatherhead, England, UK

Similar jobs

Temp Customer Service Administrator

Magpie RecruitmentKingston upon Thames, England, GB
Part-time

Our client in Kingston has a great opportunity for a Part Time Temporary Customer Service Administrator to join their company.This is a great role that offers learning new skills and is an immediat... Show more

 • Promoted

Customer Service Role - £24,000 - £30,000 A Year - No Experience Required

JM LimitedWest Drayton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

This role involves face-to-face customer interactions, sales, and marketing initiatives in a people-focused team.Full training provided, with opportunities for UK and international travel and perfo... Show more

 • Promoted

Garden Centre Team Lead – Horticulture & Customer Service

Squire's Garden CentresReigate, England, GB
Full-time

Squire's Garden Centres in Reigate is seeking a dedicated individual to provide management support to the Horticultural team with an emphasis on exceptional customer service.Your role will include ... Show more

 • Promoted

Mobile Refrigeration Engineer – Retail Store Service

Arcus FMWembley, England, GB
Full-time

A facilities management provider is seeking an experienced Senior Refrigeration Engineer to service retail clients in North West and Central London.The role requires a valid UK driver's license and... Show more

 • Promoted

Compressor Service Engineer (Local Patch)

Ernest Gordon RecruitmentWatford, ENG, GB
Permanent

Compressor Service Engineer (Local Patch).Overtime (OTE £68,000) + Van + Progression + Training + 33 Days Holiday.Are you a Compressor Service Engineer looking to work a local patch, with cle... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupCrawley, West Sussex, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Service Engineer

ACS PerformanceWatford, ENG, GB
Full-time

Service EngineerLocation: Hertford, EnglandSalary: £40,000-£45,000 per annum (depending on experience)Hours: Monday to Friday, 8:00 AM - 5:00 PMJob Type: Full-timeAbout the RoleWe are l... Show more

 • Promoted

Service Coordinator

Kenneth Brian Associates LimitedLeatherhead, ENG, GB
Full-time

Service Coordinator £30000-£34000 Leatherhead.Kenneth Brian Associates are recruiting for a enthusiastic Scheduler on behalf of a leading company based in Leatherhead.We are seeking som... Show more

 • Promoted

Refrigeration Service Engineer

RE GroupEast Blatchington, East Sussex, GB
Full-time

Refrigeration Service Engineer.Luton, Bedford & Cambridge Area (Field Based).Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good l... Show more

 • Promoted

Service Manager

Group 1 AutomotiveCricklewood, ENG, GB
Full-time

Job descriptionService Manager - JLR North LondonWant to be the best you can be? It's what drives us too.Working in our aftersales department as a Service Manager you will be a key part of the ... Show more

 • Promoted

Customer Service Engineer

Addition+Watford, England, GB
Full-time

This range is provided by Addition+.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Addition+.Lead Talent Con... Show more

 • Promoted

Customer Service Administrator

Parkside RecruitmentUxbridge, England, GB
Full-time

Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same?.W... Show more

 • Promoted

Customer Service Advisor

Sunbelt RentalsWest Drayton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

CUSTOMER SERVICES - IT’S A PEOPLE THING.Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? ... Show more

 • Promoted

Customer Service Executive

Tate RecruitmentWatford, England, GB
Full-time

Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation.Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring ... Show more

 • Promoted

Customer Service Administrator

Carlton RecruitmentHounslow, England, GB
Permanent

South West London (near Wimbledon).Our client seeks an articulate professional with a passion for fine fashion accessories.The successful candidate will be focused, friendly, highly organised, effi... Show more

 • Promoted

Store Manager

CD RecruitmentCrawley, ENG, GB
Full-time

Store Manager - Crawley £33,000 - £35,000 + PackageExciting Leadership Opportunity with a Growing National RetailerSalary: Competitive + Bonus + BenefitsAre you an experienced retail le... Show more

 • Promoted

Customer Service Administrator

TieTalentHorsham, England, GB
Full-time

Customer Service Administrator.Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department.This role is customer support a... Show more

 • Promoted

Store Leader: Boost Sales, People & Customer Experience

Grafton GroupSouthall, England, GB
Full-time

A leading home improvement retailer in the UK is looking for a store manager to drive commercial performance and lead a high-performing team.The role involves setting sales targets, ensuring excell... Show more

 • Promoted

Service Advisor

ASCENT PROFESSIONAL SERVICES LTDDorking, GB
Full-time

Base + Benefits & Quarterly & Annual Bonus.Our client is a market leader within the vehicle repair industry.Due to consistent growth, we are looking for an organised, friendly, and proactive indivi... Show more

 • Promoted

Customer Service Administrator

Cobham ConsultingHemel Hempstead, England, GB
Full-time

My client is looking for a customer services administrator to deal with all customer queries, in a professional and courteous manner, including receiving incoming calls, taking telephone orders, pr... Show more