Parts Advisor

We love what we do, we’re proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.

Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.

• Do you have a minimum of 1 years' motor trade Parts experience?
• Do you have experience in a selling/customer service environment?
• Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook?
• Are you confident advising on related or alternative parts where appropriate?
• Have you previously identified parts using VIN numbers or e-catalogues e.g. Autocat?

Whether you’re balancing studies, childcare, a passion project, or simply want a role that fits around your life, we’ve got you covered!

This is a fantastic opportunity to join our team. With a range of shifts available, there’s something to suit everyone

With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. If this is a career that suits your skill set, please follow the link at the bottom of the page to apply.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website