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The Travel Division
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped CommissionThe Travel Division • Surbiton, England, United Kingdom
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Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

The Travel Division • Surbiton, England, United Kingdom
30+ days ago
Salary
£35,000.00 yearly
Job type
  • Full-time
Job description

Job Description

Working with The Travel Division, day to day duties will include but are not limited to:

  • Working on a mixture of incoming and externally sourced leads, as well as referred private jet clients, to build a list of repeat travel customers.
  • Demonstrating an expert understanding of the most suitable travel product for each customer, and making suitable recommendations.
  • Managing travel bookings from enquiry to completion, and collaborating with other company departments to ensure the best possible experience for our customers.
  • Maintaining a “Customer First” attitude, and taking full ownership of our customers in-destination experience, which may involve working outside of regular hours to ensure all customer trips run successfully.
  • Building and maintaining relationships with repeat clients, and pro-actively managing your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) to drive loyalty and repeat business.
  • Engaging with suppliers & partners to ensure you are able to provide the most suitable choices for the customer's requirements.
  • Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets, and being able to collaborate, work as part of a team, and contribute towards a wider group collective.
  • Following company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
  • Working productively in what can sometimes be a pressurised environment, and making prompt, clear decisions which may involve tough choices or considered risks.
  • Representing the business externally at events with suppliers, customers & wider industry peers.


Qualifications

A successful trainee will need:

  • A high aptitude and passion for sales, with previous experience of lead sourcing, cold calling & direct selling preferred.
  • Very clear written & verbal communication skills, as well as strong numeracy skills, are a requirement.
  • A keen interest in major global destinations, travel products & in progressing a career within the Travel Industry.
  • An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
  • A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
  • Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
  • Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.



Additional Information

  • £35,000 base salary
  • Extensive progression structure and 10% uncapped commission after successfully completing 6 months training
  • 22 days annual leave (increasing to 25 after 1 year service & with length of service)
  • Free daily breakfast & lunch in our office canteen "The Hangar"
  • Free onsite gym with classes
  • 2x "giving back" charitable days a year
  • Cycle to Work Scheme
  • Onsite car park
  • Private healthcare and Pension
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Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission • Surbiton, England, United Kingdom

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