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Mettler Toledo
Field Service TechnicianMettler Toledo • Service Operations, Leeds, United Kingdom
Field Service Technician

Field Service Technician

Mettler Toledo • Service Operations, Leeds, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Our Opening and Your Responsibilities

Are you passionate about delivering exceptional customer service and equipped with a strong background in electrical, electronic, or mechanical engineering? We are looking for a proactive and skilled Field Service Technician to carry out both reactive and preventative service work—including installation, commissioning, certification, and maintenance of our product inspection and systems equipment.
At METTLER TOLEDO, quality is at the core of everything we do, and customer satisfaction drives every decision. Join us in a dynamic, supportive environment that values continuous learning and professional development.
Key Responsibilities:
  • Maintenance & Verification: Carry out routine performance verification and preventative maintenance.Installation: Professionally install and commission new equipment at customer sites.
  • Breakdown Support: Diagnose and rectify equipment breakdowns efficiently to minimise customer downtime.
  • Compliance: Promote audits, calibrations, and validation activities to ensure equipment meets industry standards.
  • Performance & Admin: Meet established KPIs and ensure all administrative tasks, including record maintenance, are completed on time.
  • Field Travel: Travel regularly to various customer sites to provide on-site technical support.
  • Stock Management: Manage and maintain your vehicle stock effectively to ensure high first-time fix rates.

What You Need to Succeed

Technical Background: An apprenticeship, degree, or equivalent in Electrical or Mechanical Engineering.
Problem Solver: Strong analytical and problem-solving skills with the ability to work under pressure.
Customer Focused: A professional and timely manner when handling customer queries and site visits.
Organised: Excellent time management skills with the ability to work independently and manage multiple priorities.
Communication: Clear verbal and written communication skills to keep customers and the Leicester office fully briefed.
Mobility: A valid UK driving licence is essential, as this role requires travel to various customer locations

Our Offer to You

  • 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
  • Option to buy or sell up to 5 additional leave days.
  • Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
  • Trustee-based pension scheme and life assurance at four times salary.
  • Commitment to learning and career progression.

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Field Service Technician • Service Operations, Leeds, United Kingdom

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