Resource Manager

Role overview

We are recruiting for an experienced Resource Manager to join our Disputes and Investigations group.

In collaboration with partners, the Resource Manager will play a key role in informing and influencing the day-to-day management of work distribution, ensuring the timely and efficient allocation of lawyers across the practice group. The focus is on optimising the utilisation of our lawyers, considering their experience, capacity, development objectives, preferences and client requirements.

The Practice consists of 17 partners and 104 associates and senior counsel. The work involves High Court matters, regulatory and prosecutorial investigations, domestic and international arbitrations, formal inquiries and cross-border disputes.

Key responsibilities

The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.

• Develop, implement and continuously refine resource management strategies and workflows to ensure the timely and efficient allocation of lawyers, optimise resource utilisation, and drive operational efficiency across the practice.
• Develop strong working and trusted relationships with our partners and associates to foster collaboration and gain an understanding of both practice and individual resourcing needs.
• Proactively identify risks associated with resource shortages or imbalances and develop mitigation strategies to address those challenges.
• Provide clear and regular utilisation and projected capacity reports and your analysis of them.
• Anticipate and resolve resource allocation conflicts, balancing competing priorities and ensuring efficient management.
• Work closely with HR Partners and the HR Manager to help deliver on our lawyer’s career progression goals.

Candidate profile

Candidates for this position must have:

To be successful in this role, you must have experience in Resource Management / Staffing or Workforce Allocation. Ideally, this experience will be within the legal or professional services sector. In addition, we are looking for:

• An accomplished self-starter with a proven track record of managing resources in a complex, multi-project environment.
• Outstanding organisation skills, with a focus on maintaining accuracy and efficiency while managing multiple tasks under tight deadlines.
• Exceptional stakeholder engagement skills with the ability to build relationships quickly and adapt communication styles to establish credibility with diverse audiences.
• Strong analytical abilities, capable of evaluating utilisation data and making informed, data-driven decisions while considering lawyer preferences.
• Quick to absorb, comprehend and share new information, adapting swiftly to evolving practice needs and shifting priorities.
• The ability to shape, communicate and advocate for best practice standards, influencing others to gain their buy-in or support.
• A confident, professional communication style, with excellent written and oral skills, demonstrating diplomacy and tact.
• Comfortable using AI-enabled tools to support day-to-day work, with the ability to apply sound judgement and critical thinking when interpreting outputs.
• Proficiency in Microsoft Office and document management systems.

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people who have a disability or long-term condition. If you have any questions or require any adjustments to be made to one or both of the application or interview processes, please contact the Recruitment Team.

We are a Disability Confident Committed employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum or essential criteria for our Business Services roles. If you would like to apply through the Disability Confident 'Offer An Interview' commitment, please apply via our online application form and not via LinkedIn. You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities. For more information about the Disability Confident scheme, please see the government website here.

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.