Night Manager

Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group’s overarching brand promise is Every Moment Matters with a signature Yes
I Can! service ethos.



People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.



We are now looking for an Night Manager to join our
dynamic team here at Radisson Hotel Group!



We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it’s all about. And you can grow the rest
with us. That's a promise!



What We Offer Our Night Manager



We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:



• Special rates for our team members, and friends and families while travelling
and staying in our hotels

• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy

• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all

• Contributory pension scheme and Life Assurance

• Complimentary meal on duty

• Uniform

• Access to the Employee Assistance Programme through UNUM

• Fantastic opportunities to progress

• 28 days holiday for full time team members

• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable



The Night Manager Role



Our front office team is the heart of the house, providing a warm
welcome and happy smile, and where we strive to deliver an experience that is
beyond expectation - creating memorable moments for our guests.



• Our Night Managers love the hustle and bustle of
life! It’s not just about check-in and check-out. It’s about everything
in-between

• You will oversee our front office team and lead by example, ensuring all
aspects of the guest journey and experience are delivered to the highest level

• You will exude patience, empathy and have the personality to host the show

• As right hand to the Front Office Manager, you will work proactively to
ensure guest satisfaction and the smooth running of the front office department



As Night Manager, you will join a team that is
passionate about delivering incredible service where we believe that anything
is possible, whilst having fun in all that we do!



Qualities We Are Looking For In Our Night Manager



• Flexibility and a positive, Yes I Can! Attitude

• An eye for detail

• Is a creative problem-solver

• Passionate about creating extraordinary service

• Ability to work as part of a team to ensure guest satisfaction

• Strong verbal communication skills

• Experience in a similar position is beneficial but not essential








Become part of the world of Moment Makers, we are looking forward to
getting to know you!


A modern and sophisticated hotel where convenience meets style for our business and leisure guest. Soaring above the surrounding cityscape in an impressive 39-storey structure, the Radisson Blu Hotel in Birmingham is located at the heart of everything Birmingham has to offer, from exciting attractions, entertainment and dining to transport links and business premises. An inviting place to unwind, each of our 211 rooms and suites are furnished with sophisticated, contemporary décor, feature floor-to-ceiling windows with stunning city views, as well as an on-site restaurant, bar, leisure facailities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.