Talent.com
LegalAndGeneral
Customer Service AdvisorLegalAndGeneral • Cardiff, Wales, UK
No longer accepting applications
Customer Service Advisor

Customer Service Advisor

LegalAndGeneral • Cardiff, Wales, UK
2 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

At Legal & General we help our customers protect the things that matter most. Were looking for Customer Service Advisors to join our Life Customer Services team in Cardiff supporting customers through important life events and helping them get the most from their policies.

Whether youre an experienced customer service professional or looking to build a long-term career well provide the training support and development you need to succeed.

Salary 24720.

    What youll be doing:

    • Taking inbound calls from Life Insurance customers
    • Supporting customers through important life events and policy changes
    • Reviewing customer needs and identifying appropriate solutions
    • Updating customer records accurately across internal systems
    • Delivering fair and positive customer outcomes
    • Collaborating with colleagues and specialist teams to resolve enquiries
    • Following regulatory requirements and internal processes
    • Contributing ideas that improve customer experiences and team performance

    Who were looking for:

    • Excellent communication and listening skills
    • A professional and confident telephone manner
    • A passion for delivering great customer service
    • Strong team-working skills
    • A willingness to learn and develop new skills
    • Good attention to detail
    • Confidence using multiple systems and technology
    • A positive and customer-focused approach

    Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

    • The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
    • Generous pension contribution
    • Life assurance
    • Healthcare Plan (permanent employees only)
    • At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
    • Competitive family leave
    • Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
    • There are many discounts we offer both for our own products and at a range of high street stores and online
    • Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience

    Additional Information :

    At L&G we believe its possible to generate positive returns today while helping to build a better future for all.

    If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

    We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.

    It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.


    Remote Work :

    No


    Employment Type :

    Full-time


    Experience: years
    Vacancy: 1

    Create a job alert for this search

    Customer Service Advisor • Cardiff, Wales, UK

    Similar jobs

    Field Service Engineer: Customer Support & Diagnostics

    Waters CorporationCardiff, Wales, GB
    Full-time

    Waters Corporation is seeking a Field Customer Support Specialist to cover Cardiff and surrounding areas.You will support customers across diverse lab-based scientific sectors, performing installat... Show more

     • Promoted

    Community Care Professional

    Home InsteadMid Devon, England, GB
    Full-time

    Rated 5* Outstanding - work for the very best!.Do you like building relationships? With growing demand for our outstanding services, we have vacancies for the right people to work locally in Tivert... Show more

     • Promoted

    Senior Private Client Tax Advisor — Mentoring & Career Growth

    Insite GroupCardiff, Wales, GB
    Full-time

    A leading recruitment firm in the UK is seeking a Senior Recruitment Consultant to manage diverse portfolios in personal tax.The ideal candidate will be ATT and CTA qualified with experience in por... Show more

     • Promoted

    Devon Community Support Worker: Enable Independence

    Proud to Care DevonTiverton, England, GB
    Full-time +1

    SAY is recruiting in Tiverton, Devon to join a team of dedicated enablers delivering quality support.This role focuses on helping people live independently and may require driving to service users'... Show more

     • Promoted

    Technical Sales Manager

    General Dynamics CorporationBlackwood, Wales, GB
    Permanent

    Responsibilities for this Position.Oakdale Ct, Oakdale, Blackwood, UK.General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable ... Show more

     • Promoted

    Customer Care Advisor

    AlcumusCardiff, Wales, GB
    Full-time

    Creating Safer Workplaces for Everyone.We want to create a better working world by building a global network of responsible buyers and suppliers.Alcumus SafeContractor takes the pain out of complia... Show more

     • Promoted

    Customer Service Representative Agent Work From Home - Remote Online Panelists

    ApexFocusGroupCardiff, South Glamorgan, GB
    Remote
    Full-time +3

    Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

     • Promoted

    Empowering Adult Residential Support Worker

    Swanton Care and CommunityPontypridd, Wales, GB
    Full-time

    A prominent care provider in Wales is seeking dedicated Support Workers to empower individuals and promote their well-being.This role requires adaptability and excellent communication skills, along... Show more

     • Promoted

    Impactful Home Care Assistant | Flexible Hours & Training

    Bluebird CareTiverton, England, GB
    Full-time

    Bluebird Care is seeking a dedicated Care Assistant for the Mid Devon Team in Tiverton.This role offers flexibility, expert training, and the chance to make a real difference in people's lives.Resp... Show more

     • Promoted

    Devon Agricultural Field Service Engineer

    C & O Tractors, Ltd.Tiverton, England, GB
    Full-time

    Agricultural Engineer to join our new Depot in the Cullompton/Tiverton area.The role focuses on servicing and maintaining farm equipment to ensure reliable operation and maximise customer satisfact... Show more

     • Promoted

    Retail Sales Advisor – Abergavenny, Brynmawr & Pontypool

    Get Connected!Brynmawr, Wales, GB
    Full-time

    Get Connected is the largest independent phone retailer in the UK and we are looking for a talented Retail Sales Advisor to work in our shops in Abergavenny, Brynmawr and Pontypool.You are required... Show more

     • Promoted

    Agricultural Field Service Engineer – Van & Training

    Holt RecruitmentTiverton, England, GB
    Full-time

    Holt Recruitment is seeking an Agricultural Service Engineer to join a long-established family business in Tiverton.The role combines field and workshop work on premium agricultural machinery, with... Show more

     • Promoted

    Senior HR Advisor

    Acorn by SynergieCardiff, Wales, GB
    Full-time +1

    Senior HR Advisor / HR Advisor / Human Resources Advisor / HR Business Partner.Hours per Week Monday to Friday Temporary Contract (Until End of 2026).Acorn by Synergie is recruiting for an experien... Show more

     • Promoted

    Retail Optical Assistant

    Vision ExpressTalbot Green, Wales, GB
    Full-time

    Retail Optical Assistant - Vision Express.Where customer service meets premium eyewear and med‑tech innovation.Are you looking for a retail role in eye care where you can grow, learn, and make a di... Show more

     • Promoted

    Fire Alarm Engineer - Service

    PTSG Fire Safety SolutionsCardiff, Wales, United Kingdom
    Full-time

    Service Engineer – Fire & Security Systems.Up to £58,000 (inclusive of overtime, call-outs, travel pay and bonuses).Trinity Fire & Security is seeking an experienced Service Engineer to deliver hig... Show more

    Inbound Sales & Service Advisor - Fully Remote

    Talent TentCardiff, Wales, United Kingdom
    Remote
    Full-time

    Inbound Sales & Service Advisor – Remote, start dates from June/July 2026.Major UK insurance company (trusted by millions).Remote role, with all equipment provided.Average bonus: £400–£600/month (s... Show more

    Technical Sales Engineer

    FSG TOOL & DIE LIMITEDLlantrisant, Wales, GB
    Full-time

    FSG TOOL & DIE LIMITED is a leading tool manufacturing company specializing in designing and manufacturing tools for the Food & Beverage, Pharmaceutical, Automotive, and Food Packaging industries.B... Show more

     • Promoted

    EV Charging Field Service Engineer (Home-Based UK)

    MarmionCardiff, Wales, GB
    Remote
    Full-time

    Marmion is seeking a qualified Electrical Engineer to join their fast-growing EV infrastructure business, focusing on electric vehicle charging solutions across the UK.The successful candidate will... Show more

     • Promoted

    SERVICE CREW

    SAKE LABO PTE. LTD.Penarth, Wales, GB
    Full-time

    GYUKATSU KYOTO KATSUGYU IS EXPANDING!.Work location: Raffles City Shopping Centre / One Holland Village.Work Schedule: 5 workdays, 44 hours per week.Sign-on bonus (Terms and conditions apply).Provi... Show more

     • Promoted

    New Product Development Manager

    Mach Recruitment LtdTiverton, England, GB
    Full-time

    Mach have an exciting role for a H&S Advisor to join our Devonshire based FMCG client.In this role you will use your expertise and skills to promote high standard HSE in a manufacturing environment... Show more