Talent.com
Front Office Supervisor
Front Office SupervisorMarriott Leicester • Leicester, United Kingdom
Front Office Supervisor

Front Office Supervisor

Marriott Leicester • Leicester, United Kingdom
7 days ago
Job type
  • Full-time
Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work.
  • Uniform Provided: A professional uniform is supplied for all employees.
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
  • Pension Scheme: Participation in The People’s Pension.
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
  • Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

  • Oversee daily operations of guest services, ensuring smooth and efficient service.
  • Manage and train guest service staff, providing guidance and support to maintain high standards of customer service.
  • Coordinate guest check-ins and check-outs, ensuring accuracy and efficiency.
  • Handle guest inquiries and complaints professionally, resolving issues promptly.
  • Monitor and maintain cleanliness and organization in all guest service areas.
  • Ensure compliance with safety and hygiene protocols to maintain a safe environment.
  • Maintain accurate records of guest interactions, transactions, and staff performance.
  • Assist with inventory management and ordering supplies as needed.
  • Implement improvements based on guest feedback to enhance their experience.
  • Collaborate with other departments to fulfil guest requests and ensure smooth operations.

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures.
  • Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

  • Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Create a job alert for this search

Front Office Supervisor • Leicester, United Kingdom

Similar jobs

Mechanical Supervisor

Linkit Recruitment LimitedNorthampton, ENG, GB
Full-time

LRL are recruiting for a Mechanical Supervisor to work on a project in Corby.Overseeing Labour for External Services, Ventilation, Heating and Cooling.If you are interested, please apply or call th...Show more

 • Promoted

Front Office Supervisor

Warner HotelsNewark and Sherwood, England, GB
Part-time

Join our team at Thoresby Hall, part of the Warner Hotels Group.This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland.Look...Show more

 • Promoted

General Manager

Five Guys UKYelvertoft, England, United Kingdom
Full-time

BURGERS & FRIES AND INCREDIBLE CAREERS!.We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients.And we've stuck to the same 'p...Show more

 • Promoted

Shift Leader - Front of House

Dallas Holdings - Pret A MangerNottingham, England, United Kingdom
Full-time

Pret A Manger - Shift Leader - Front of House.Support and coach the team to ensure they reach their potential in both the shopand kitchen.Support the training pathways to ensure training happens on...Show more

 • Promoted

Office Coordinator

Forvis Mazars in the UKLeicester, England, United Kingdom
Full-time

The Office Assistant is responsible for providing effective support in office, delivering essential support to staff members and managing the diaries of several Partners.The Office Assistant is exp...Show more

 • Promoted

Head of Rewards

ReedNorthampton, ENG, GB
Full-time

At Reed, our people come first.As the UK’s largest family‑owned recruitment company, we’re proud of our values‑led culture and long‑term approach and we’re looking for a.Reporting to the HR Directo...Show more

 • Promoted

Mechanical Supervisor

Fyba Recruitment LtdNottingham, ENG, GB
Full-time

Our client are seeking experienced Mechanical Supervisors to oversee projects within the Water Sector.As the work will primarily be working on Severn Trent Water, candidates will ideally be based i...Show more

 • Promoted

Mechanical Supervisor

Morson EdgeRothley, England, United Kingdom
Permanent

We are looking to strengthen our Construction team with 2 Mechanical Site Supervisors, one on a permanent basis and one on a freelance basis in the Severn Trent Region Make sure to apply with all t...Show more

 • Promoted • New!

People-First Front of House & Engagement Lead

PPL PRS LtdLeicester, England, United Kingdom
Full-time

A leading company in the UK seeks a Front Office Coordinator in Leicester to ensure a welcoming environment and support engagement activities.Key responsibilities include managing post and deliveri...Show more

 • Promoted

General Manager - National Cover -

Hollywood Bowl GroupNottingham, Nottinghamshire, England
Temporary

General Manager - National Cover -.Are you an effective General Manager looking for an exciting opportunity with lots of variety?.Are you solutions-orientated and able provide fast, effective busin...Show more

 • Promoted • New!

Operations Coordinator (Hiring Immediately)

Gail'sAstrop, Northamptonshire, GB
Full-time

Full-time Team Leader vacancy at GAIL's.If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.If leading a team to...Show more

 • Promoted • New!

Lead Front Office & Patient Experience Architect

AppalachianmountainhealthLeicester, England, United Kingdom
Full-time

A healthcare organization is seeking a Front Office Coordinator in Leicester, England, responsible for managing the front office team to ensure exceptional customer service and adherence to process...Show more

 • Promoted

Esthetician (Trainer) and Front of House - Los Angeles, United States

FaceGymNorthampton, Northamptonshire, England
Full-time +1

Esthetician (Trainer) and Front of House - Los Angeles, United States.FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business.Think of us...Show more

 • Promoted • New!

Guest Experience Front Office Supervisor

Interstate Europe Hotels & ResortsNottingham, England, GB
Full-time

Interstate Europe Hotels & Resorts is looking for a Reception Supervisor to oversee the Front Office Team at the Mercure Nottingham Sherwood Hotel.This role requires strong leadership skills and a ...Show more

 • Promoted

Front of House Officer - London - SE1 - England

Ward SecurityGreat Houghton, United Kingdom
Full-time

Front of House Officer - London - SE1 - England, SE1 9SG.We are looking for a professional and dependable Front of House Security Officer to join our team in London.In this role, you will be respon...Show more

 • Promoted • New!

Bilingual CX Ops Supervisor (EN/Dutch) - Remote UK

PerceptaDaventry, England, United Kingdom
Remote
Full-time

A leading automotive solutions provider seeks a Customer Experience Operations Supervisor (Bilingual English/Dutch) to lead the team in delivering outstanding customer experiences.The role entails ...Show more

 • Promoted

Front Of House Assistant

Restaurant AssociatesNorthampton, England, United Kingdom
Full-time

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment.The role offers numerous opportunities for growth within a company th...Show more

 • Promoted

Front Of House Assistant - Northampton

ESSNorthampton, Northamptonshire, United Kingdom
Full-time

Front Of House Assistant - Northampton.As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment.The role offers numerous oppor...Show more