Leisure Club Assistant - Solihull

• Leisure Club Assistant - Solihull* *Crowne Plaza Solihull* * 10,574.22 per annum / 12.71 per hour.

16 hours per week across 2 days.* Are you passionate about fitness and wellness? Join our team as a Leisure Club Assistant, where you'll play a crucial role in delivering a high-quality leisure experience to our guests.

With a focus on customer satisfaction and safety, you'll support the smooth operation of our leisure facilities, ensuring they are clean, well-maintained, and welcoming to all visitors. Key Responsibilities * *Customer Engagement : * Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes. * *Facility Maintenance : * Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols. * *Pool and Gym Supervision : * Monitor activity within the pool and gym areas to ensure a safe environment for all users. * *Programme Support : * Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions. * *Administrative Duties : * Carry out front desk operations, including bookings, payments, and membership inquiries. * *Health and Safety : * Conduct regular checks and report any issues to ensure compliance with health and safety regulations. Desired Skills and Qualifications * *Customer Service Experience : * Previous experience in a customer-facing role, ideally within the leisure or hospitality industry. * *First Aid Certification : * Valid First Aid and CPR certification is highly desirable. * *Communication Skills : * Excellent verbal and written communication skills. * *Team Player : * Ability to work effectively within a team environment. * *Flexibility : * Willingness to work various shifts, including evenings and weekends. *In addition to competitive rates of pay, we also offer : * *Exclusive discounts for you, your friends and family* * Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. * Discounted stays for friends and family. * 50% discount when dining in our restaurants and bars. * Free meals while on duty, keeping you well-fuelled. * Access to high-street discounts on a range of shops, experiences and more. * Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. * Generous refer-a-friend bonuses, starting at 250. *Caring for your health and wellbeing, both in and outside of work* * A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. * Access to our Employee Assistance Programme, providing free confidential advice, 24 / 7, for you and your family, supporting physical, mental and financial wellbeing. * Healthcare Cash Plan options, from just 5 per month. *Supporting your hospitality career growth* * Fully funded apprenticeship programmes. * Internal development programmes, designed to support you as you grow within your role. * Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. *Fancy joining our team?* We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.