Senior Growth Product Manager

Are you a growth product manager who knows that LTV comes from win-backs not just plans to decrease churn and wants to see their plan implemented and acted on?

We've been retained by a B2C business to identify a product manager for a new role for the business as a Senior Growth Product Manager specifically targeted on ownership of the customer retention strategy.

You’ll lead the roadmap to reduce churn, increase LTV, and build a seamless lifecycle from offboarding insights to win-back campaigns. Your work won’t spend months going through committee, it will go live, get tested, and shape the future of the product.

What You’ll Be Doing:

• Leading retention and churn strategy across the full subscription lifecycle
• Identifying and solving issues, before they result in cancellation
• Partnering with a “phenomenal” analytics and data team, design, and engineering to implement scalable solutions
• Own offboarding processes and win back loops

What You’ll Need:

• Have spent at least seven years to really get to grips with LTV in a product, growth, or lifecycle role with a significant personal focus on churn and retention
• Hands-on experience with experimentation, customer research, and funnel analysis
• Be deeply analytical yet able to story-tell the data and plan to wider team around you.

Key Information

Job Title: Senior Growth Product Manager
Location: UK Fully Remote
Salary: £90,000 + 10% Bonus
Benefits: Flexible working, fully remote, training budget

Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets.