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Morgan Ryder Associates
Technical Support EngineerMorgan Ryder Associates • Ellesmere, Shropshire, UK
Technical Support Engineer

Technical Support Engineer

Morgan Ryder Associates • Ellesmere, Shropshire, UK
24 days ago
Job type
  • Full-time
Job description
Technical Support Engineer Ellesmere Up to £42,000 Plus an excellent benefits package including… Employee healthcare scheme Training & development opportunities. Hybrid working (following probation). Join a team where your engineering skills directly support cutting-edge automation and agricultural technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely. What You Bring Qualification in electrical engineering. Experience working on live electrical equipment. Competent...
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Technical Support Engineer • Ellesmere, Shropshire, UK

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