FOH Team Member - Old White Horse - Baldock, Hertfordshire
Wells & Co • Baldock, Hertfordshire, United Kingdom
8 hours ago
Job description
- FOH Team Member - Old White Horse - Baldock, Hertfordshire* *Company Description* The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved. *Position* We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. *Front of House duties include : * * Taking responsibility for the customer journey, ensuring their experience is second to none * Taking accurate orders and working closely with kitchen staff * Ensuring payments and receipts are correct * Confidently recommending menu and drinks offerings * Observing service and standards and reporting any incidents or issues * Being a supportive and proactive team member *Requirements* * Previous experience working front of house in a hospitality or customer facing environment * Enthusiasm and passion for food and beer * The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment * A result driven and ambitious individual keen to develop your career and grow with us *Other information* *We will offer you a great package : * * Up to £12.71 p / h + tips * 28 days holiday * Company Pension scheme * Retail and beer discounts * Fun culture surrounded by a supportive team * 50% off food on shift * Refer a friend Bonus * Employee Assistance programme * Benefits portal * Career development programme * 30% dining discount of all managed houses * Great working environment and great prospects!