Onepilot is an innovative company specializing in customer support outsourcing. With a modern, people-first approach, we offer a turnkey solution to help companies manage their customer service in an efficient and high-quality way.
Our mission is to deliver a flawless customer experience for our partners.
We work with freelance agents trained to meet the specific needs of each client. Agents are paid based on performance and can earn a quality bonus. We are committed to providing a flexible, transparent, and rewarding work environment.
Role description
As a Onepilot agent, you work as a freelancer and assist the customers of our clients with their inquiries.
After completing e-learning training for each project, you'll gain access to a knowledge base designed to help you respond efficiently. Using Onepilot’s technology and documentation, you’ll handle customer requests via email, chat, or phone.
You work fully remotely from home and are paid per resolved ticket. The pay depends on complexity, handling time, and your location, and ranges from €0.40 to €2 per ticket.
On average, our agents earn between €15 and €20 per hour.
What we’re looking for
You’re comfortable with technology
You enjoy problem-solving, and you’re curious and dynamic
You’re a strong communicator, both written and spoken
You’re available at least 20 hours per week
What we offer
Set your own schedule
Flexible working hours, Monday to Friday between 7:00 a.m. and 1:00 a.m.
100% remote work – from wherever you are
Customer service agent (fully remote) • Hull (Kingston upon Hull), Yorkshire and the Humber
The Sales Engineer will guide customers through the adoption of a security platform, providing technical expertise and support throughout the sales process. Show more
Commercial Account Executive (MSSP).We're partnering with a leading UK-based MSSP to hire a Account Executive with a strong track record selling into Manufacturing and Retail.Drive new business and... Show more
The Account Executive will generate new business by owning the full sales cycle and closing high-impact deals. Show more
Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more
Kingston Recruitment Ltd is seeking an experienced Sales Administration Manager to lead sales order and customer service functions in Hull and East Yorkshire.This leadership role is pivotal in mana... Show more
German Speaking Customer Service & Key Account RepresentativeHull | Up to £40,000 | PermanentAre you fluent in German and experienced in managing key customer accounts, customer orders an... Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
Self-Employed | Part-Time or Full-Time.Guaranteed Daily Rate: £130-£150 (depending on skills and experience).What Is a Resolution Field Agent?.As a Resolution Field Agent, you will carry out field ... Show more
Customer Service Administrator Apprentice.Beal Homes is looking for a friendly, organised and enthusiastic individual to join its Customer Service team as a.Customer Service Administrator Apprentic... Show more
Seeking a German-speaking Customer Service & Key Account Representative to manage customer orders, develop relationships, and ensure high service levels in Hull. Show more
Customer Service & Logistics Administrator.Hours - Monday to Friday | 9:00am - 5:00pm.Location - Kingstone, Hereford.We are currently recruiting for an experienced.Customer Service & Logist... Show more
Customer Service Advisor role supporting clients, handling queries, and administrative tasks.Hybrid working with excellent benefits. Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more
Are you a people person who thrives on delivering outstanding personal service?.If you're passionate about building relationships, supporting your community, and delivering personalized solutions, ... Show more
When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.We are looking f... Show more
Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star r... Show more
Grand Arcade is looking to hire individuals for Customer Service Representative Agent positions to participate in focus group studies from home.You can earn up to £700 per week by joining various p... Show more
Join our busy Customer Installation Centre at Wren Kitchens in Barton-upon-Humber, where you’ll play an important role in supporting our customers, service teams and Approved Installers to bring dr... Show more
