Talent.com
Axiom Technologies
ISM TechnicianAxiom Technologies • England, London, United Kingdom
ISM Technician

ISM Technician

Axiom Technologies • England, London, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Infrastructure Service Management – Overview

Infrastructure Service Management (ISM) provides comprehensive support and lifecycle management for desktop assets, including end-user devices, voice equipment, mobile phones, and peripherals, in line with PPM policies. ISM acts as the primary contact for corporate services during move projects and is the escalation point for IMAC-related activities across the region.

The ISM team is responsible for the full hardware lifecycle—receiving, configuring, installing, moving, repairing, and decommissioning desktop assets—as well as maintaining accurate inventory and ensuring adherence to operational procedures. The team also supports event setups, business moves, hardware decommissioning, and post-power-down checks, while ensuring compliance with cost and policy guidelines.

Key Responsibilities:

  • Manage hardware inventory and procurement through internal systems
  • Monitor and resolve tickets in service queues
  • Maintain IT and comms rooms
  • Support business changes, employee onboarding/offboarding, and WFH hardware needs
  • Handle escalations, set up training rooms, and participate in special events
  • Perform basic troubleshooting, upgrades, imaging, and peripheral setup
  • Collaborate across teams to deliver a customer-focused, high-quality service
  • Participate in continuous service improvement and SLA/OLA adherence
  • Work outside normal business hours and weekends as needed

Experience Required:

  • Prior work with financial services clients and understanding of high-pressure, regulated environments
  • Strong troubleshooting skills with desktops, laptops, and peripherals
  • Familiarity with ITIL practices and enterprise hardware lifecycle processes

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

Create a job alert for this search

ISM Technician • England, London, United Kingdom

Similar jobs

AV Technician

Larbey Evans LtdCentral London, ENG, GB
Permanent

Established and expanding US law firm seeks an AV Technician to join their busy team in London, this role is a permanent position.Under the direction of the Director of Technology Services, the AV ... Show more

 • Promoted

Industrial Door Technician: UK-wide Repairs & Installations

Merit Careers LimitedGreater London, England, GB
Full-time

A leading lifting equipment specialist is seeking an experienced Industrial Door Technician to join their team in Greater London.The ideal candidate will be skilled in repairing, maintaining, and i... Show more

 • Promoted

Lead ICSS and Instrumentation Engineer - UK

MPHGreater London, England, GB
Full-time

Lead ICSS and Instrumentation Engineer - UK.We are hiring for one of our clients, a leader company in Oil and Gas Sector, a Lead ICSS and Instrumentation Engineer.The service holder must possess st... Show more

 • Promoted

Interiors Technician Supervisor: UK Visa Sponsorship Available

EasyInfoBlog.com LLCGreater London, England, GB
Full-time

Full Time – This is a hangar-based role working Monday to Friday 09-1730 although some flexibility is expected to the nature of the role and our operation.Reporting to the Interiors Manager, the ma... Show more

 • Promoted

Instrumentation and Monitoring Technician

Aldwych Consulting LtdEngland, London, City of London
£35,000.00 yearly
Full-time +1
Quick Apply

Instrumentation & Monitoring (I&M) Technician.Salary: £35,000 - £42,000 + Package.Are you an Instrumentation & Monitoring Technician looking to develop your career on major civil engine... Show more

Senior Technician - £35,117 A Year

Allen Motor GroupFlamstead End, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Senior Vehicle Technician needed to provide technical and diagnostic services.Full-time role with competitive pay, benefits, and career growth opportunities. Show more

 • Promoted

Critical Facilities Technician — 24/7 Data Center Ops

AMAZON UKGreater London, England, GB
Full-time

Amazon UK’s Data Center Engineering Operations (DCEO) role focuses on those with military experience transitioning to the private sector.The Critical Facilities Technician will support operation, m... Show more

 • Promoted

AV Onsite Technician

Creative Technology UKGreater London, England, GB
Full-time

Career Opportunities with NEP Group Inc.Current job opportunities are posted here as they become available.Creative Technology has an exciting new opportunity for an AV Technician to join Managed S... Show more

 • Promoted

Team Technician

Carlsberg BritvicEast Ham, Greater London, GB
Permanent

Job Title: Team Technician Line 7.Make sure to apply with all the requested information, as laid out in the job overview below.Job Length: Permanent (Multiple Positions available).Monthly product a... Show more

 • Promoted

Jnr IT Technician

IngentiveGreater London, England, GB
Full-time

At Ingentive, we believe every teammate is a representative of our business and its values.As a leading Microsoft Elite Partner, we are passionate about delivering innovative Microsoft solutions th... Show more

 • Promoted

IAM Engineer - SSO

Universal Music Group UKGreater London, England, GB
Permanent

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company.From A&R to finance, legal to digital, sales to marketing, Universal Music is the place ... Show more

 • Promoted

AMS Delivery Manager

Arch InsuranceGreater London, England, GB
Full-time

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potentia... Show more

 • Promoted

Application Engineering Technical Lead - II

VanguardGreater London, England, GB
Full-time

OverviewProvides expert level IT technical lead services, including the direction, evaluation, selection, configuration, implementation, and integration of new and existing technologies and tools.R... Show more

 • Promoted

Datacenter Technician (RefKN)

RedRock ResourcingGreater London, England, GB
Full-time

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RedRock Resourcing.Do you want to work for a leading technology provider? If so, please see below.A ... Show more

 • Promoted

AV Onsite Technician

NEP Group, Inc.Greater London, England, GB
Full-time

Creative Technology has an exciting new opportunity for an AV Technician to join Managed Services team, within Systems Integration.The role is full-time and based in London with a leading multinati... Show more

 • Promoted

Datacenter Technician

Apex SystemsGreater London, England, GB
Full-time

Get AI-powered advice on this job and more exclusive features.This range is provided by Apex Systems.Your actual pay will be based on your skills and experience — talk with your recruiter to learn ... Show more

 • Promoted

Assembly Technician (27681)

Ecm SelectionSouth Cambridgeshire, England, GB
Full-time

This electro-mechanical engineering company build low-to-medium volume products used in the aviation and defence sectors.They are looking for experienced Assembly Technicians to put together protot... Show more

 • Promoted

Vehicle Technician

HP4 Recruitment LtdCroydon, ENG, GB
Full-time +1

Job Title: Vehicle Technician (Vans).Salary: £38,760Basic Salary (£44,760OTE).Monday to Friday (with optional overtime).Our client is one of the UKs leading vehicle hire and fleet manag... Show more

 • Promoted

Sterile Services Technician I

STERISGreater London, England, GB
Full-time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.About UsHOW YOU WILL MAKE A DI... Show more

 • Promoted

IT Technician – Independent School – Croydon

Marchant RecruitmentCroydon, England, United Kingdom
Full-time +1

IT Technician – Independent School – Croydon.Competitive, dependent on experience.A well-regarded secondary school in.This Independent school is known for its strong community spirit, high expectat... Show more