Duty Security Manager

Better places, thriving communities.

Duty Security Manager

Reporting to: Security Operations Manager
Salary: £18.74 per hour
Shift Pattern: 12-hour shifts (Days, Nights, Weekends & Bank Holidays) – 7 On / 3 Off / 7 On / 4 Off (average of 56 Hours per week)

Role Overview

The Duty Security Manager is responsible for the daily leadership, management and operational delivery of security services across a high-profile Mitie estate. This is an operational role requiring a proven security leader capable of managing people, incidents, client relationships and business-critical operations.

The successful candidate will be expected to take command during security and life-safety incidents, maintain the highest standards of professionalism and compliance, and provide effective leadership to Security Supervisors and Officers.

Essential Experience & Skills

Applications will only be considered from candidates who can demonstrate:

• Proven security management experience within a corporate, financial, critical infrastructure or similar high-profile environment.
• Experience managing Supervisors and Security Officers.
• Strong incident management experience, including acting as the operational lead during emergencies.
• Bronze Commander qualification, JESIP training, or demonstrable experience managing incidents to an equivalent command level.
• Proficient in dealing with HR matters, including employee relations, investigations, performance management, disciplinary procedures, grievance handling, and compliance requirements.
• Excellent knowledge of security operations, risk management, emergency response and compliance requirements.
• Strong report writing, communication and stakeholder management skills.
• Ability to make effective decisions under pressure and lead teams during critical incidents.

Key Responsibilities

• Manage all security operations and personnel across the estate.
• Lead and coordinate responses to security incidents and emergencies.
• Ensure compliance with all policies, procedures, audits and contractual requirements.
• Conduct operational inspections, key audits and performance reviews.
• Support training, succession planning and development of security personnel.
• Maintain strong relationships with clients and key stakeholders.
• Ensure effective escalation of incidents and operational risks.

Selection Process

This is a demanding leadership role with a rigorous competency-based recruitment process.

Candidates should expect assessment of:

• Incident Management
• Leadership and Decision Making
• Staff Management
• Investigations and HR Processes
• Client Relationship Management
• Risk and Security Management
• Excellent Communication Skills

Please note: This role is designed for experienced security managers and is unlikely to be suitable for candidates whose experience is limited to frontline security officer duties without demonstrable management responsibility.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .