Your Role
You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.
Other duties include –
Creating a welcoming environment for patients that sets them at ease from the outset
Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
Answering the telephone, making appointments and collecting patient charges
Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs
About You
Relevant experience gained in a general practice environment is desirable
Proven track record in a customer/patient focused reception environment is required
Willing to demonstrate the highest levels of patient care
The ability to work on own initiative as well as part of a team
Enthusiastic, with an appetite to learn and develop new skills
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
Competitive pay scale
Career progression opportunities within the group
Recommend a friend bonus
Company paid GDC fee
Professional Development – access to online training and educational assistance
Wellbeing initiatives
Cycle to work scheme
Employee Assistance Programme
Enhanced family friendly policies
‘You Days’ - a day off for moving house or getting married
Daisybank Clinic, Orkney Dental Kirkwall and Orkney Dental Stromness –
Receptionist • Kirkwall
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