About the Job
Part time: 22.2 hours per week
Fixed term until 31 December 2026
Interview Date: Wednesday 19th August 2026
The post holder will be primarily supporting student success by developing the student community and sense of belonging within the faculty. You will attend student drop-ins, support student experience initiatives and events, deliver interventions to students in classrooms and use social media to promote student support and engagement. The post holder will promote and attend course and school level events and will be seen as a key point of contact between students and the wider University. You will work directly with students, either individually or in groups, to demonstrate University processes as well as greenlighting students to the relevant areas of expertise. The post holder will also work alongside Heads of Schools to improve engagement and assist other faculty staff with ensuring consistency of experience across all courses.
We are an accredited Living Wage Foundation Employer and currently pay the real living wage, which is currently £25,949 per annum, pro rata. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 3 salary before living wage.
About You
The post holder will have achieved an undergraduate or postgraduate degree within the last two years, so will have demonstrable knowledge of the support systems, processes and communities available to students. You will have excellent interpersonal skills, working on your own initiative and as part of a team of Student Experience Assistants.
You must be able to communicate effectively with students and staff and be pro-active and flexible in your approach to the role and hours.
Qualifications
Essential
The Faculty of Business & Law has five schools covering subjects such as Accounting, Finance, Criminal Justice Studies, Marketing, Law, Business, Hospitality and Human Resource Management with around 200 academic staff and over 3000 students. Led by a Dean and two Deputy Deans, we offer a broad portfolio of courses at undergraduate, postgraduate and doctoral levels.
About Us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
Together, we are creating a future where our community, our work, and our impact truly make a difference.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
We welcome applications from individuals from underrepresented groups.
Student Experience Assistant • Northampton, UK
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