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Home Support Matters
Field Care AssessorHome Support Matters • Beccles, Suffolk, England
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Field Care Assessor

Field Care Assessor

Home Support Matters • Beccles, Suffolk, England
30+ days ago
Job type
  • Full-time
Job description

Field Care Assessor – Beccles

Home Support Matters – Beccles Branch
Full-time | £25,974 per annum | 37.5 hours/week

Home Support Matters is looking for a committed and compassionate Field Care Assessor to join our Beccles team. This is a rewarding role supporting our care teams and ensuring our Supported Living customers receive safe, high‑quality, and person‑centred care.

What you’ll do

  • Oversee customer care through assessment, care and support planning, reviews, and quality assurance
  • Carry out field supervisions, competency checks and support care staff in their roles
  • Ensure all care plans, risk assessments and medication records are accurate, compliant, and up to date
  • Monitor care delivery standards and support performance management when required
  • Liaise with health and social care professionals to meet changing customer needs
  • Complete incident reporting, audits, and documentation to CQC and organisational standards
  • Provide hands‑on care when necessary and contribute to the on‑call rota
  • Support continuous improvement in care quality across the service

About you

Essential:

  • NVQ Level 2 in Health & Social Care (or willing to work towards Level 3/4)
  • Minimum 2 years’ community care experience
  • Strong communication, organisational and IT skills
  • Understanding of person-centred care and safeguarding
  • Confident working independently and as part of a team
  • Full UK driving licence

Desirable:

  • Supervisory or people management experience
  • Experience working within a regulated environment

Why join us?

  • Make a positive impact every day
  • Company mobile
  • Refer-a-Friend bonus (£100 – T&Cs apply)
  • Blue Light Card – enjoy discounts for you & your family
  • Your Care GP Online Services
  • 24/7 support via Norfolk Support Line
  • Access to workplace mental health first aiders
  • Supportive team and professional development opportunities
  • A role with real responsibility and the chance to grow

PLEASE NOTE: Sponsorship is not available for this role.

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Field Care Assessor • Beccles, Suffolk, England

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