Advert Close date: - 11th August 2026
The Senior Facilities Manager (SFM) leads both people management and facilities management functions. This role is responsible for developing and supporting a facilities management team, ensuring high standards, compliance, and alignment with The Crown Estate’s values and business objectives. The SFM oversees the delivery of facilities services across a portfolio of properties, ensuring best practice and excellent customer service.
Lead and develop a facilities management team, ensuring effective recruitment, training, and performance management.
Champion a safety-first culture, ensuring compliance with health and safety (including fire safety) and driving completion of compliance actions.
Oversee day-to-day operations, ensuring delivery of high-quality hard and soft services and excellent customer service.
Act as a mentor and support career development within the team, identifying and retaining key talent.
Manage service partners, attend KPI/SLA reviews, and act as an escalation point for the team.
Drive effective financial management, including service charge budgets, procurement, and variance reporting.
Support the delivery of operational initiatives and innovative solutions to improve service and customer experience.
Act as Duty Manager on a rotation, leading tactical responses to out-of-hours emergencies.
Ensure robust disaster planning, incident management, and reporting.
Support The Crown Estate’s net zero carbon ambitions through building-level initiatives.
Maintain high standards through regular site inspections and ensure compliance with contractor management processes.
Solid stakeholder management and the ability to communicate business ideas effectively.
Strong advocate for a safety-first culture.
Significant experience (at least 7 years) in facilities management, ideally with previous team leadership or operations management experience.
IWFM qualification (level 3 or equivalent), IOSH Managing Safely, NEBOSH National General Certificate, and/or Associate RICS or MIWFM.
Strong technical knowledge of mechanical and electrical systems in property management.
Excellent organisational, verbal, and written communication skills.
Experience in managing small teams and driving operational change.
Knowledge of safety, quality, and cost risks.
Bachelor’s degree or building services engineering qualification (desirable).
The Crown Estate is committed to building a diverse and inclusive workplace. Applications are welcome from all backgrounds and communities, and flexible working arrangements are supported.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
Senior Facilities Manager • London, United Kingdom
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Senior Facilities Manager - Brettenham House.Reports to: Associate Director - Facilities Management.... Show more
A leading commercial property business is seeking an experienced Senior Facilities Manager to oversee a portfolio of multi‑let commercial offices across Central London.This is a high‑visibility rol... Show more
Senior Facilities Manager - Client Side.Are you an experienced Facilities Manager looking to take the next step with a market-leading property brand?.We're partnering with an established client-sid... Show more
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected... Show more
The Pension Protection Fund (PPF) is a leading UK pension scheme, safeguarding members of defined benefit pension schemes when their employer faces insolvency.With over £30 billion in assets under ... Show more
The Senior Risk & Facilities Manager is responsible for leading risk management, security, insurance, and health & safety across all retail locations and Head Office, while providing high-level coo... Show more
A leading building services provider in the UK is seeking a Technical Services Manager to oversee facilities operations and improvements.This role includes managing an engineering team, advising on... Show more
Senior Facilities Manager – Commercial Property | London.We’re currently working on behalf of a client to appoint an experienced Senior Facilities Manager to take responsibility for a high‑quality ... Show more
CBRE Global Workplace Solutions (GWS).As a CBRE Facilities Manager, you will manage a team responsible for overseeing building operations and maintenance for a facility, campus, or portfolio of sma... Show more
PJT Partners, Inc is seeking a Facilities Manager based in Greater London.This role involves managing day-to-day operations of office facilities, including maintenance, vendor management, and budge... Show more
Get AI-powered advice on this job and more exclusive features.This range is provided by Peaple Talent.Your actual pay will be based on your skills and experience — talk with your recruiter to learn... Show more
PJT Partners, based in Greater London, is seeking a Facilities Management professional to oversee the strategic management of office facilities.This role includes managing daily operations, ensurin... Show more
Facilities Manager High-End Residential Property.Working Hours: Monday to Friday 8am - 5pm.Thomas Webb is a leading recruitment consultancy dedicated to connecting exceptional talent with prestigio... Show more
A global facilities management provider in Greater London seeks a Deputy Shift Lead responsible for overseeing a support team to ensure effective service delivery.Responsibilities include managing ... Show more
Get AI-powered advice on this job and more exclusive features.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Recruitment Professional for Facil... Show more
Avison Young UK is seeking an experienced Facilities/FM leader to manage client relationships, lead a national team, and oversee supplier performance.This role involves driving service improvements... Show more
A local government organization in London is seeking a Head of Facilities Management.The successful candidate will lead facilities management efforts across multiple sites, ensuring a safe and effi... Show more
London and Manchester (Prestigious Corporate Client Portfolio).Permanent – Full Time – On Site – Monday to Friday.Competitive + Excellent Benefits.Lead the safe, compliant and effective delivery of... Show more
We are seeking an experienced Senior Facilities Manager with a strong background in facilities operations, building services and critical infrastructure management to oversee our London office.This... Show more
This is a unique opportunity to join a highly regarded managing agent to head up their Central London Facilities Management team.Sitting on the Operations Board you will help drive the strategic di... Show more
%20Ltd){kind=logo}
){kind=logo}
){kind=logo}
