The team member we are looking for must be personable, confident and an excellent communicator.
They must also be prepared to bring their own ideas and initiative to the running of the tours and display a high level of dedication to our standards and to our guests.
Previous experience of presenting and a knowledge of brewing would be beneficial, but not essential.
What is essential, is to love talking to people! Hours of work are dependent upon business requirements, however due to business need we will require the successful candidate to be available on a rota basis Monday - Sunday *What you'll get as a Tour Guide with H&W : * * Pay of 13.11 per hour * Pay rising to 13.45 per hour after 6 months service * Generous lifestyle benefits with extra rewards for exceptional performance * Flexible part time hours supporting work-life balance * A fun, supportive and sustainable workplace * A warm welcome from a team that helps you shine-at a Sunday Times Best Places to Work company * Key Responsibilities* * Run tours of the Brewery and Brewery Experience for general bookings * Run private tours & experiences outside of regular times * Respond to specific tour enquiries on emails * Contribute ideas for different tour packages to showcase Badger beer and to provide guests with a choice of experience * Establish and maintain productive relationships with all sections of Badger Beer Company to ensure you are kept up to date with all relevant information * Commit to ongoing self-improvement through goal setting and reflection on personal performance *Key Knowledge and skills you'll need : * * Excellent communication, organization and presentation skills * Basic administration experience * Basic till experience * Engaging personality and body language * The ability to communicate comfortably with a variety of different guests * Excellent customer service skills and the ability to show interest in guests' ideas and questions in a respectful manner * The ability and desire to work as an effective team member and to develop an understanding of other areas of the business * A desire to learn as much as possible and convey a detailed knowledge of the company and its values
Tour Guide - Blandford Saint Mary • Dorset, Dorset, United Kingdom
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